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TROUBLESHOOTING
16
If there is a problem with the vacuum cleaner, carry out the following checks to find the
cause. If the problem still persists after the checks have been made, do not use the
vacuum cleaner to prevent the possibility of an accident occurring. Turn the ON/OFF
switch to the "OFF" position, disconnect the power cord from the wall outlet, and contact
FANTOM Customer Service at 1-800-275-9251.
TO ORDER REPLACEMENT FIL TERS CALL 1-800-275-9251
Problem Cause R emedy
Suction force is weak.
The noise is loud.
The agitator does not
operate.
The dust compartment is full.
The suction hose is blocked.
The nozzle head is blocked.
The filters (main filter, pre-
filter and the secondary
filters) are dirty.
The agitator is dirty.
The motor does not operate
when the ON/OFF switch is
set to the "ON" position.
The power cord plug is not
securely inserted into the
wall outlet.
Insert the power cord plug
securely into the wall
outlet.(refer to page 5 )
Empty the dust compartment.
(refer to page 9)
Remove the blockage.
(refer to page 11)
Clean the filters.
(refer to page 9)
Remove the blockage
(refer to page 11)
Clean the agitator.
(refer to page 11 )
The flat belt is worn or
broken.
The agitator is worn or
broken.
Replace the flat belt.
(refer to page 13 )
Replace the agitator.
(refer to page 14 )
Replace theHEPA filter
.
(refer to page 10)
Clean the sub-filter.
(refer to page 10)