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TROUBLE SHOOTING GUIDE
GETTING TO KNOW YOUR HAND VACUUM
PROBLEM POSSIBLE REASON POSSIBLE SOLUTION
HAND VACUUM
WILL NOT
OPERATE
1. Power cord not firmly plugged
into outlet.
2. No power in wall outlet.
3. Needs servicing.
4. Thermostat has tripped.
1. Plug unit in firmly.
2. Check fuse or breaker.
Replace fuse/reset breaker.
3. Call 1-800-798-7398.
4. Turn the unit off and unplug
from outlet. Allow to cool.
HAND VACUUM
WILL NOT PICK-UP
OR SUCTION
POWER IS WEAK
1. Dust cup is full.
2. Unit clogged.
3. HEPA Dust Cup Filter needs
cleaning or replacing.
1. Empty dust cup –
(see pages 5/6).
2. Turn unit off and unplug
from wall outlet. Remove
HEPA Dust Cup Filter and
check for object(s) in air
duct and remove.
3. Clean or replace HEPA
Dust Cup Filter.
(see pages 5/6)
TURBO BRUSH
DOES NOT
ROTATE OR
ROTATES
SLOWLY
1. Rotating brush or elbow
obstructed.
2. Hose obstructed.
3. HEPA dust cup filter clogged.
1. Clear obstructions. (see
page 5.)
2. Clear obstruction.
3. Clean HEPA dust cup filter.
(See pages 5/6.)
DUST ESCAPING
FROM HAND
VACUUM
1. Dust cup is full.
2. HEPA Dust Cup Filter is not
installed correctly.
3. There is a puncture/hole in
HEPA Dust Cup Filter.
1. Empty dust cup.
2. Review HEPA Dust Cup
Filter instructions.
(see pages 5/6)
3. Replace HEPA dust cup
filter. (see pages 5/6)
HAND VACUUM
HOSE OR
BRUSHES WILL
NOT PICK-UP
1. Hose clogged.
2. Dust cup is full.
1. Remove hose and/or
bushes. Remove obstruction
from hose.
2. Empty and clean dust cup.
HEPA FilterDebris Screen
11
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5
12
ORDERING REPLACEMENT DUST CUP FILTERS
TO ORDER REPLACEMENT FILTERS OR FOR TECHNICAL
SUPPORT
for Model EP035H3
Call: 1-800-798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
7. Shoulder Strap
8. Pet Hair Removal Attachment
9. Cleaning Brush
10. Flexible Hose
11. Hepa Filter Assembly
12. Air Driven Turbo Brush
1. Dust Cup Release Button
2. On/Off Power Switch
3. Handle
4. Intelli-Sense Filter Monitor
TM
5. Dust Cup (Container)
6. Suction Hole
Please Note: After each Use - Always remove the Filter Debris Screen from the
HEPA Dust Cup Filter, then vigorously “TapClean” HEPA Filter until no more dust
can be removed. Filter should be rinsed and completely dried at least once a month
or when suction appears reduced.
To wash your HEPA Dust Cup Filter, hold filter cartridge by frame flange and rinse
under a tap until all observable dirt has been removed. Some discoloration of the
HEPA filter material may occur, this is normal and will not affect the filter's
performance. When finished, shake off excess water. Do NOT wash in dishwasher.
It is important that when you wash the HEPA dust cup filter, you allow it to dry
COMPLETELY before using again. We recommend 24 hours to air dry. DO NOT
DRY IN DRYER.
Technical Specifications
Voltage: 120V., 60Hz.
Power: 6.67 A., 800 Watts
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