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Motor will not start. Electric Plug Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly stops. Thermal Cut Off Refer to page 7.
Does not clean the carpet Filters Clean or replace the filter(s). Hint: If picking up fine
or floor. dust, the filter may
not look dirty but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).
Cyclonic Dust Cup Be sure hose button lock is secure.
Be sure the cyclonic dust cup is properly seated into the
cassette body. See page 10.
Empty cyclonic dust cup. See page 11.
Belt Replace a cut, loose or out of shape belt.
Belt Cap Snap the belt cap inside the hood if it comes loose.
Brush Roll Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Hose Remove any clogs from the hose that restrict the airflow.
Check short hose in the base and long hose. Refer to
page 13.
No suction at the end of hose. Hose Adapter Be sure button lock on hose adapter is secure.
Filter(s) Clean or replace the filter(s). Hint: If picking up fine
dust, the filter may
not look dirty, but a fine substance
tends to reduce suction when it blocks the airflow
through the filter(s).
Hose Remove any clogs from the hose that restrict the
airflow. Check short hose in the base and long
hose. Refer to page 13.
Headlight not working. Light Bulb Replace light bulb.
Noise from the brush roll Brush Roll Remove hood and clean debris or items from the brush
area. roll area.
Belt Replace a cut, loose or out of shape belt.
Cleaner is hard to push. Cleaner Height Setting Put handle in operating position. Tilt the cleaner back
to raise the front wheels off floor. Then turn the knob to
a higher setting.
Belt Replace a cut, loose or out of shape belt.
Cleaner height knob will Cleaner Height Hint: Put handle in operating position. Tilt the
not turn. Setting cleaner back to raise the front wheels off floor.
Then turn the knob.
Dirt Alert red light will not go off. New carpet fibers. Over time loose new carpet fibers will diminish and will
not trip the dirt alert sensors.
Dirt Alert red light will not come Dirt sensor is not working. Call 1-800-282-2886 7 a.m. to 8 p.m. central standard
on. time, Monday through Saturday for the nearest authorized
Eureka service center.
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PROBLEM SOLVING
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
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