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E-Codes
“E-Codes,” or Error Codes, are codes that will appear in the Heat Range and Blower Speed
windows of the Control Board if your unit experiences problems. If you receive these codes, wait
until the unit is cooled completely down before trying to restart your unit.
If the unit continues to display any E-Code(s), please contact Customer Service at
(800) 245-6489 before further attempting to restart your unit.
E-2 = Fail to Start
NOTE: “E-0” indicates “No Error”
First Fire: When you push the “ON” button, the Control Board will automatically be set at
both “Heat Range” and “Blower Speed” to setting “5”. Allow the stove to burn in
this manner for at least three (3) hours. This will allow the unit to “cure out” as the
paint and the oils from the manufacturing process burn off. We recommend you
open doors and windows in your dwelling during this process.
Subsequent Cold Starts: In a cold start situation, the unit should be operated at a “5” setting
until the room air blower begins to operate.
NOTE: Press the “ON” button only once on start-up. Pressing the “ON” button a second time
during the start-up cycle will cause the start-up cycle to begin again.
IMPORTANT: If the unit fails to start properly, or does not properly complete the Shut-Down
procedure, open the closest outside door and a window to eliminate the home’s
natural draft BEFORE opening the stove’s door or hopper lid. This will allow
any smoke to exit through the external air hook-up instead of spilling into the home.
SHUT-DOWN PROCEDURE
WARNING: NEVER SHUT DOWN THIS UNIT BY UNPLUGGING IT FROM THE POWER SOURCE.
Refer to the following instructions:
Press the “OFF” touch pad to put the stove in the “Shut-Down” mode. There will be an
“S D” in the Heat Range and Blower Speed windows while the unit is shutting down to verify this. At
this time the red light above the “OFF” pad will illuminate. When the “OFF” pad is touched the auger
will instantly stop feeding fuel to the auger tube, but the room air blower, exhaust blower and bottom
auger will continue to operate. When the internal temperature drops to 95 degrees the room air
blower will cease to operate, and when the internal temperature drops to 90 degrees the exhaust
blower will stop. The red light will then shut off and the entire stove will be shut down. The hotter the
unit is operating, the longer it will take for the stove to complete the Shut-Down cycle.
Note: The unit will exit the Shut-Down cycle if you press any buttons during Shut-Down.
Note: If the room temperature stays above 70 degrees the stove will remain in the Shut Down mode
for 60 minutes, regardless of the temperature reading at the heat sensor. If the stove stays on
longer than 60 minutes the unit will automatically turn off.
NOTE: If your unit overheats the auger will stop feeding and the unit will go into Shut-Down if
it does not recover; if this happens you need to wait 45 minutes before trying to re-
light the unit.