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TROUBLE SHOOTING GUIDE
WARNING: TO REDUCE RISK OF PERSONAL INJURY - UNPLUG CLEANER BEFORE SERVICING
Problem Possible Reasons Possible Solutions
Cleaner won’t run 1. Power cord not firmly plugged into outlet. 1. Plug unit in firmly.
2. Cord not connected to cleaner (*Power Nozzle). 2. Connect cord to cleaner - Pg.5
3. Blown fuse or tripped breaker. 3. Check fuse or breaker. Replace fuse/reset breaker.
4. Needs service. 4. Take to service center or call 1-800-321-1 134.
Cleaner won’t pick-up 1. Dirt container not installed correctly. 1. Review Dirt Container Removal and Replacement-Pg. 6
or low suction 2. Dirt container full. 2. Empty dirt container-Pg. 6
3. Brush roll worn. 3. Replace brush roll-Pg. 7
4. Broken or worn belt. 4. R eplace belt-Pg. 7
5. Clogged filter. 5. Remove filter and clean-Pg. 6
6. Nozzle/dirt passage hose clogged. 6. Rem ove base nozzle cover; remove obstruction.
OR Remove hose; remove obstruction.
7. Brush roll is turned off (*Power Nozzle). 7. T urn brush roll on - Pg. 5
Dust escaping from cleaner 1. Dirt Container full. 1. Empty dirt container-Pg. 6
2. Dirt Container not installed correctly. 2. Review Dirt Container Removal and Replacement-Pg. 6
3. Hose not installed correctly. 3. Review Hose Installation-Pg. 5
Cleaner tools won’t pick up 1. Hose clogged. 1. Rem ove hose and tools; remove obstruction-Pg. 5
2. Hose inlet clogged. 2. Rem ove hose and clean inlet.
3. Dirt container full. 3. Empty dirt container-Pg. 6
4. Filter clogged. 4. C lean filter-Pg. 6
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
CUSTOMER SERVICE (1-800-321-1134)
In the event that further assistance is required, see your Yellow Pages for an authorized Royal Dealer. Costs of any transportation to and from
any place of repair are to be paid by the owner. The service parts used in this unit are easily replaced and readily available from an author-
ized Royal Dealer or retailer. Always identify your cleaner by the model number when requesting information or ordering replacement parts.
(The model number appears on the bottom of the cleaner.)
*Attachments vary per model
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