Dimplex (SP5) SP520 Indoor Fireplace User Manual


 
Cleaning
WARNING – ALWAYS DISCONNECT FROM THE POWER
SUPPLY BEFORE CLEANING THE HEATER.
For general cleaning use a soft clean duster – never use
abrasive cleaners. The glass viewing screen should be
cleaned carefully with a soft cloth. DO NOT use proprietary
glass cleaners.
Recycling
For electrical products sold within the European Community.
At the end of the electrical products useful life it
should not be disposed of with household waste.
Please recycle where facilities exist. Check with
your Local Authority or retailer for recycling advice
in your country.
After Sales Service
Your product is guaranteed for one year from the date of
purchase.
Within this period, we undertake to repair or exchange this
product free of charge (excluding lamps & subject to
availability) provided it has been installed and operated in
accordance with these instructions.
Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact our
customer services help desk on 0845 600 5111. It would
assist us if you can quote the model number, series, date of
purchase, and nature of the fault at the time of your call. The
customer services help desk will also be able to advise you
should you need to purchase any spares.
Please do not return a faulty product to us in the first instance
as this may result in loss or damage and delay in providing
you with a satisfactory service.
Please retain your receipt as proof of purchase.