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For surrounds (mantels) and trims for the period ending at midnight on the first
anniversary of the date of first purchase, Dimplex will in its sole discretion either repair
or replace such defective surrounds (mantels) and trims or part thereof without charge. If
Dimplex is unable to repair or replace such product or part, or if repair or replacement is
not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or
replacement, choose to refund the purchase price for such product or part. The purchaser
shall not be entitled to on-site or in-house services. The purchaser is responsible for all
expenses incurred for repair or replacement of such product or part including, without
limitation, all shipping costs and transportation costs to and from the authorized dealer's
or service agent's business and all labour costs. Such costs shall not be the
responsibility of Dimplex.
On-site or in-home services not provided under this warranty may be performed at the
purchaser's specific request and expense at Dimplex’s then-current rates for such
services.
What Dimplex and its dealers and service agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE
TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR
ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN
CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE
PRODUCT, EVEN IF DIMPLEX OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE
BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF
SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL
DIMPLEX, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT
LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE
PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specific legal rights, and you may also have other rights
which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention
on Contracts for the Sale of Goods shall not apply to this limited warranty or the sale of
products covered by this limited warranty.
1-888-DIMPLEX
1-888-346-7539
Approved for use in the United States and Canada
13
1367 Industrial Road
Cambridge, Ontario
Canada, N1R 7G8