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After Sales Service
Your Dimplex base unit fan heater is guaranteed for two years from date of purchase. We undertake to exchange or
repair free of charge within this period any part found to be defective due to a manufacturing fault. This guarantee in no
way prejudices your rights under common law.
Should you require after sales service, please get in touch with the supplier through whom you purchased the appliance,
or your nearest service agent.
Please do not initially return a faulty appliance or part of an appliance to us as this may result in transit damage and / or
delay in providing service. Let us know your difficulty, quoting the model number and series letter of the appliance. We
will then take the appropriate action.
This product complies with the European Safety Standard EN60335-2-30 and the European Standard for Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 89/336.
Glen Dimplex UK Limited UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)
Millbrook House
Grange Drive Customer Services: Tel. 0870 7270101
Hedge End Fax. 0870 7270102
Southampton
Hampshire SO30 2DF
Republic of Ireland 01 8424833
[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.