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Problem Possible Causes What To Do
Resin beads showing
Cracked distributor •Call for service.
up in drinking water
and sink
Sounds you might hear
Running water from the unit into •This is normal.
a drain
Water has air bubbles
Air in system after installation •Will go away after it runs for a while.
and is cloudy
Error Code on control
Wiring may have worked loose in •Unplug transformer.
control
•Remove control cover, release clips on side.
•Check for loose/incorrect wiring connections to electronic
board or switch. Reconnect as required.
•Reassemble control cover.
•Plug in Transformer.
•Wait six minutes for Error Code to reappear.
•If Error Code reappears call for service.
Troubleshooting Tips
Before you call for service…