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111987-01D38
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized retailers of this product. If
they can not supply original replacement part(s),
call DESA’s Customer Service Department at
1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your replace
• how replace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized retailers of this product. If they
can not supply original replacement part(s), call
DESA at 1-866-672-6040 for referral information.
When calling DESA, have ready
• model number of your replace
• the replacement part number
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• replace will not produce specied heat
• propane/LP gas supply might be low (propane/
LP units only)
You may feel your gas pressure is too low. If so,
contact your local gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation, or troubleshooting. If so, contact DESA’s
Customer Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESA’s technical service web
site at.
SPECIFICATIONS
• Rating: 12,000/18,000Btu/Hr
• Gas Type: Natural
• Ignition: Electronic
• Manifold Pressure: 3.5" W.C.
• Minimum Inlet Supply Pressure: 5.5" W.C.
• Dimensions (Actual size of rebox. Measure-
ments do no include nailing anges or stand-
offs): 32
1
/
4
" x 34
1
/
2
" x 16
5
/
8
"
• Rating: 11,000/17,000Btu/Hr
• Gas Type: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 10.0" W.C.
• Minimum Inlet Supply Pressure: 11.0" W.C.
• Dimensions (Actual size of rebox. Measure-
ments do no include nailing anges or stand-
offs): 32
1
/
4
" x 34
1
/
2
" x 16
5
/
8
"