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101851
OWNER’S MANUAL
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
Burner(s) does not light after ODS/pilot is
lit
Delayed ignition of burner(s)
Burner backfiring during combustion
Burner plaque(s) does not glow
Slight smoke or odor during initial opera-
tion
Heater produces a clicking/ticking noise
just after burner is lit or shut off
REMEDY
1. Clean burner orifice(s) (see Cleaning
and Maintenance, page 11) or replace
burner orifice(s)
2. Replace burner orifice(s)
3. Contact local natural gas company
1. Contact local natural gas company
2. Clean burner orifice(s) (see Cleaning
and Maintenance, page 11) or replace
burner orifice(s)
1. Clean burner orifice(s) (see Cleaning
and Maintenance, page 11) or replace
burner orifice(s)
2. Contact local natural gas company
3. Replace burner
4. Replace gas regulator
1. Replace burner
2. Contact local natural gas company
3. Turn control knob until it locks at de-
sired setting
1. Problem will stop after a few hours of
operation
1. This is common with most heaters. If
noise is excessive, contact qualified ser-
vice person
POSSIBLE CAUSE
1. Burner orifice(s) is clogged
2. Burner orifice(s) diameter is too small
3. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice(s) is clogged
1. Burner orifice(s) is clogged or damaged
2. Inlet gas pressure is too low
3. Burner damaged
4. Gas regulator defective
1. Plaque damaged
2. Inlet gas pressure is too low
3. Control knob set between locked posi-
tions
1. Residues from manufacturing processes
1. Metal expanding while heating or con-
tracting while cooling
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating heater where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors.