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TECHNICAL
SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at 1-800-323-5190.
SPECIFICATIONS
SERVICE
HINTS
REPLACEMENT
PARTS
Btu (Variable) 14,000/28,000
Type Gas Propane/LP Only
Ignition Piezo
Pressure Regulator Setting 8" W.C.
Inlet Gas Pressure (in. of water) *
Maximum 14"
Minimum 11"
Dimensions, Inches (H x W x D)
Heater 23.75 x 25.9 x 8.5
Carton 25.8 x 28.7 x 10.1
Weight (pounds)
Heater 29
Shipping 35
* For purposes of input adjustment
Note:
Use only original replacement parts. This will protect your warranty coverage
for parts replaced under warranty.
Parts Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement
part(s), either contact your nearest Parts Central (see page 33) or call DESA
International’s Technical Service Department at 1-800-323-5190 for referral
information.
When calling DESA International, have ready
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they can’t supply original replacement
part(s), either contact your nearest Parts Central (see page 33) or call DESA
International’s Parts Department at 1-800-972-7879 for referral information.
When calling DESA International, have ready
• model number of your heater
• the replacement part number
When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
When gas quality is bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local propane/LP gas supplier.