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SERVICE
HINTS
When gas pressure is too low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burners will produce flames and soot
• fireplace will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
SPECIFICATIONS
These Parts Centrals are privately owned businesses. They have agreed to support
our customer’s needs by providing original replacement parts and accessories.
When calling a Parts Central, ask for the Parts Department.
Baltimore Electric
1348 Dixwell Avenue
Hamden, CT 06514
1-800-397-7553
203-248-7553
Parts Department
Portable Heater Parts
342 N. County Rd. 400 East
Valparaiso, IN 46383
All States
219-462-7441
1-800-362-6951
Parts Department
Four Flags Power Products
1115 Stateline Road
Niles, MI 49120
616-684-2697
Parts Only
Master Parts Distributors
1184 Wilson NW
Walker, MI 49504
616-791-0505
US 1-800-446-1446
Fax: 616-791-8270
Parts Department
Washer Equipment Co.
1715 Main Street
Kansas City, MO 64108
KS, MO, AR
816-842-3911
Parts Department
East Coast Energy
Products
707 Broadway
W. Long Branch, NJ 07764
908-870-8809
1-800-755-8809
Parts Department
Tarantin Tank Co.
P.O. Box 6129
Freehold, NJ 07728
908-780-9340
1-800-922-0724
Parts Department
Albany Ladder
1586-90 Central Avenue
Albany, NY 07728
NY, MA, VT
1-800-354-7368
518-869-5335
Parts Department
Dayton Hardware
P.O. Box 275
North Dayton Station
Dayton, OH 45404
All States
513-258-3721
OH 1-800-762-3426
Halco Enterprises
208 Carter Drive, Unit 21
West Chester, PA 19382
610-430-7717
US 1-800-368-0803
LA Porte's Parts & Service
2444 North 5th Street
Hartsville, SC 29550
803-332-0191
Parts Department
Cans Unlimited, Inc.
P.O. Box 645
Taylor, SC 29687
All States
803-879-3009
1-800-845-5301
Parts Department
Dealers LP
P.O. Box 341145
Bartlett, TN 38184
AL, TN
901-386-8780
1-800-428-8902
Parts Department
PARTS
CENTRALS
TECHNICAL
SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
BTU (Variable) 20,000/26,500
Type Gas Natural Gas Only
Ignition Piezo
Pressure Regulator Setting 3.5" W.C.
Inlet Gas Pressure (in. of water)
Maximum 10.5"
Minimum 5"
Shipping Weight 89 lbs.