Desa CGS2718PA, CGS2718NA, CGS3124PA, CGS3124NA, SGS3124PA, SGS3124NA,CLD3018PTA, CLD3018NTA, CLD3924NTB, CLD3924PTB Water Heater User Manual


 
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113101-01C
26
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
ODS/pilot lights but flame goes
out when control knob is re
-
leased
Burner does light after ODS/pi
-
lot is lit
Delayed ignition of burner
Burner backfiring during com-
bustion
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep con
-
trol knob pressed in 30 seconds
3. Wait one minute for safety in-
terlock system to reset. Repeat
ignition operation
4. Fully open equipment shutoff
valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance
,
page 23) or replace ODS/pilot
assembly
6. Hand tighten until snug, then
tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
1. Clean burner (see Cleaning
and Maintenance, page 23) or
replace burner orifice
2. Contact local natural or pro
-
pane/LP gas company
1. Contact local natural or pro
-
pane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 23) or
replace burner orifice
1. Clean burner (see Cleaning
and Maintenance, page 23) or
replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
POSSIBLE CAUSE
1. Control knob not fully pressed
in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touching ther
-
mocouple, which allows ther-
mocouple to cool, causing
pilot flame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
1. Burner orifice clogged
2. Inlet gas pressure is too low
1. Manifold pressure is too low
2. Burner orifice clogged
1. Burner orifice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective