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101870
OWNER’S MANUAL
TECHNICAL
SERVICE
You may have further questions about in-
stallation, operation, or troubleshooting.
If so, contact DESA International’s Techni-
cal Service Department at 1-800-323-5190.
CGN6 CGN10A
Btu (Variable) 4,400/6,000 5,000/10,000
Type Gas Natural Only Natural Only
Ignition Piezo Piezo
Pressure Regulator Setting 3" W.C. 3" W.C.
Inlet Gas Pressure (inches of water)
Maximum 10.5" 10.5"
Minimum 4" 4"
Dimensions, Inches (H x W x D)
Heater 20 1/2 x 13 1/2 x 5 20 1/2 x 13 1/2 x 5
Carton 25 x 16 11/16 x 7 1/2 25 x 16 11/16 x 7 1/2
Weight (pounds)
Heater 13.5 13.5
Shipping 17 18
When gas pressure is too low
• pilot will not stay lit
• burner will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
• pilot will not stay lit
• burner will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.
SERVICE HINTS
SPECIFICATIONS
MANUAL SHUTOFF
VALVE - GA5010
Manual shutoff valve with
1/8" NPT tap.
SERVICE
PUBLICATIONS
You can purchase a service manual from the
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.
ACCESSORY
Purchase this heater accessory from your
local dealer. If they cannot supply this ac-
cessory, either contact your nearest Parts
Central (page 18) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information. You can
also write to the address listed on the back
page of this manual.
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Parts Under Warranty
Contact authorized dealer from whom you
purchased this product. If they cannot sup-
ply original replacement part(s), call DESA
International’s Technical Service Depart-
ment at 1-800-323-5190 for referral infor-
mation.
When contacting your dealer or DESA In-
ternational, have ready:
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natu-
ral gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product.
If they cannot supply original replacement
part(s), either contact your nearest Parts
Central (see page 18) or call DESA
International’s Parts Department at 1-800-
972-7879 for referral information.
When calling DESA International, have
ready:
• model number of your heater
• the replacement part number
REPLACEMENT
PARTS