Filter
Top Products
www.desatech.com
120927-54B12
CLEANING OR REPLACING BACK
SCREEN (GLASS)
1. The glass is cleaned in the factory during
assembly. During shipment, installation,
handling, etc. glass surface may collect
dust particles. These can be removed
by bufng lightly with a clean damp cloth
(water only). Glass should be completely
dried with a lint free cloth or paper towel.
2. In the event of glass breakage, vacuum all
remaining glass pieces with a shop vac. DO
NOT VACUUM WHILE PIECES ARE HOT.
Replace glass only with replacement part
specically for this heater. Never substitute
material. Only fully tempered soda lime
safety glass may be used on this heater.
3. To access glass to clean or replace, fol-
low steps 1 and 7 under Replacing Flame
Generation LED, page 11. Set aside bot-
tom panel.
4. Using gloves, gently remove glass panel
by sliding it toward you. There is a rubber
bumper on each corner of glass.
5. Clean glass as instructed in step 1 or
replace glass.
6. Using gloves, reinstall glass by gently
sliding, smooth side toward replace front,
into brackets on either side that hold glass
in place.
7. Replace log base.
8. Follow steps 11 and 14 under Replacing
Flame Generation LED, page 11.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact DESA Heating Products’ Technical
Service Department at 1-866-672-6040.
When calling please have your DESA model
and serial numbers of your heater ready.
You can also visit DESA Heating Products’
technical services web site at
www.desatech.com.
CLEANING AND MAINTENANCE
Continued
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products’ Technical Ser-
vice Department at 1-866-672-6040.
When calling DESA Heating Products, have
ready
• your name
• your address
• DESA (distributor) model number and serial
number of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating Products at 1-866-672-6040
for referral information.
When calling DESA Heating Products, have
ready
• DESA model number of your heater
• the replacement part number