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Self diagnosis/Troubleshooting
SELF DIAGNOSIS
The appliance has a self diagnosis system to identify a number of malfunctions.
LOW TEMPERATURE
(frost prevention)
ppff
PROBE FAILURE
(sensor damaged)
FULL TANK
When appears on the display, the ice prevention device has
been triggered.
The appliance starts up again automatically when the defrosting process is
completed.
If this is displayed, an authorized De'Longhi service center.
Empty the tank on the back of the appliance and replace it correctly.
The continuous drain hose is not connected correctly or is obstructed and
the air conditioner is draining into the tank.
IF THE DISPLAY SHOWS … …WHAT SHOULD YOU DO?
PROBLEM CAUSE REMEDY
The air conditioning
unit does not start
• no electricity
• it is not plugged into the socket
• the safety device has tripped
•restore electricity
• plug into the socket
•reset the safety plug ( see pag. 18)
The air conditioning
unit works for a
short time only
• the air exhaust hose or the intake hose has a
constriction
• the air exhaust hose or the intake hose is
blocked
• there are tight bends in the air exhaust hose
or the intake hose
• position the exhaust hose or
the intake hose correctly
• check there are no obstacles
obstructing air discharge or the
intake hose
• eliminate the tight bends
The air conditioning
unit works, but does
not cool the room
• windows are open
• there are heat sources in the room (lamp,
etc).
• the exhaust hose is detached
• air filter is clogged
• Inadequate size of the room (too large)
• close the windows
• eliminate the heat source
• connect the exhaust hose
• clean or replace the filter
• clean or replace the filter
Particular odor in
the room
• air filter is clogged
The air conditioning
unit does not ope-
rate for about three
minutes after turning
it on.
• it is normal for the compressor to start after
three minutes
• wait for three minutes
//
PPFF
// //
FF II
appears on the
display
• See "Self-diagnosis" section
TROUBLESHOOTING
FF II
FAILURE 1
If this is displayed, contact an authorized De'Longhi service center.