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Using Support Tools
NOTE: The next steps change the boot
sequence for one time only. On the next
start-up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight 3.
CD/DVD/CD-RW and press <Enter>.
Select the 4. Boot from CD-ROM option from
the menu that appears and press <Enter>.
Type 5. 1 to start the CD menu and press
<Enter> to proceed.
Select 6. Run the 32 Bit Dell Diagnostics from
the numbered list. If multiple versions are
listed, select the version appropriate for your
computer.
Select the test you want to run.7.
If a problem is encountered during a test, 8.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell” on
page 53).
NOTE: The Service Tag for your computer
is located at the top of each test screen.
The Service Tag helps you identify your
computer when you contact Dell.
When the tests are complete, close the test 9.
screen to return to the Choose An Option
window.
To exit the Dell Diagnostics and restart the
computer, click Exit.
Remove the 10.
Drivers and Utilities
disc.