Technical Information
Q-Beam 260-LED User Manual Rev. 01d -17-
Troubleshooting Guide
Symptom Cause(s) Action(s)
Fixture is on
LED is off
· LED connection problems · Reconnect LED
· Faulty LED · Replace LED
· Faulty LED driver · Replace LED driver
Fixture is on
Head fan is off
· Faulty head fan · Replace head fan
· Faulty LED driver · Replace LED driver
Fixture is on
Base fan is off
· Faulty base fan · Replace base fan
· Faulty power supply · Replace power supply
Color wheel problem
· Faulty color wheel motor · Replace color wheel motor
· Faulty sensor board · Replace sensor board
· Faulty X/Y control board · Replace X/Y control board
Prism problem
· Faulty prism motor · Replace prism motor
· Faulty prism belt · Replace prism belt
· Faulty X/Y control board · Replace X/Y control board
Gobo wheel problem
· Faulty gobo wheel motor · Replace gobo wheel motor
· Blocked gobo wheel · Unblock
· Faulty sensor board · Replace sensor board
· Faulty X/Y control board · Replace X/Y control board
Pan movement problem
· Faulty pan motor · Replace pan motor
· Faulty pan belt · Replace pan belt
· Faulty magnetic sensor · Replace magnetic sensor
· Faulty optical sensor · Replace optical sensor
· Faulty X/Y control board · Replace X/Y control board
Tilt movement problem
· Faulty tilt motor · Replace tilt motor
· Faulty tilt belt · Replace tilt belt
· Faulty magnetic sensor · Replace magnetic sensor
· Faulty optical sensor · Replace optical sensor
· Faulty X/Y control board · Replace X/Y control board
Circuit breaker/fuse keeps
tripping/blowing
· Excessive circuit load · Check total load placed on the electrical circuit
· Short circuit along the power wires · Check for a short in the electrical wiring
Fixture does not power up
· No power · Check for power on power outlet
· Loose or damaged power cord · Check power cord
· Blown fuse · Replace fuse
· Faulty On/Off switch · Replace On/Off switch
· Faulty internal power supply · Replace internal power supply
Fixture does not respond
to DMX
· Wrong DMX addressing · Check control panel and unit addressing
· Damaged DMX cables · Check DMX cables
· Wrong polarity on the controller · Check polarity switch settings on the controller
· Loose DMX cables · Check cable connections
· Faulty DMX interface · Replace the display board
· Faulty Display board · Replace the display board
DMX signal problems
· Non DMX cables · Use only DMX compatible cables
· Bouncing signals · Install terminator as suggested
· Long cable / low level signal
· Install an optically coupled DMX splitter right
after the fixture with the strong signal
· Too many fixtures
· Install an optically coupled DMX splitter after
unit #32 or before
· Interference from AC wires
· Keep DMX cables separated from power
cables or fluorescent/black lights
· ·
If you still experience technical problems after trying the above solutions, contact
CHAUVET® Technical Support.
