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IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of severe injury or death:
MAINTENANCE
1. Door springs and hardware.
• Do not operate garage door automatically or
manually if springs are broken.
– CONTACT A PROFESSIONAL FOR SERVICE.
2. Door balance.
• Close the door.
• Pull emergency release knob down to release
door from carriage assembly.
• Raise door manually approximately 3 feet.
– Door should stay in that position or close
very slowly.
– If door moves quickly, HAVE DOOR SERVICED
BY A PROFESSIONAL.
• Close the door.
• Pull emergency release knob toward power
head to place release lever in engaged position.
– Operate door using remote.
– Door will re-attach itself to carriage assembly.
3. Contact reverse.
• Place a 2" x 4" board laid flat on floor.
– In center of garage door opening.
• Close door by using wall button or
remote control.
– If door fails to reverse on contact with board,
see Section 7 “CONTACT REVERSE”
– If operator still fails, CONTACT A
SERVICE PROFESSIONAL.
ROUTINE MONTHLY MAINTENANCE
Use This Guide To Correct Problems With Door Operator.
If These Solutions Do Not Work,
Call Customer Service at 1.800.929.DOOR
SELF-DIAGNOSTIC
STB SYSTEM TROUBLESHOOTING
SOURCE
RED LED
SENSOR
GREEN LED
INDICATED
CONDITION
REQUIRED
ACTION
ON
ON
NORMAL OPERATION
NONE REQUIRED
OFF
OFF
1. POWER HEAD NOT
POWERED
2. WIRING FROM
POWER HEAD BAD
1. CHECK BREAKERS,
FUSES, PLUGS
2. CHECK WIRING FOR
OBVIOUS SHORTS
OFF
ON
1. WIRING TO
SOURCE MISSING
OR BAD
2. POWER HAS BEEN
INTERRUPTED
1. CHECK WIRING
2. REMOVE POWER
AND REAPPLY
2 BLINKS, PAUSE
(REPEAT)
ON
1. BEAM NOT ALIGNED
2. BEAM OBSTRUCTED
3. SENSOR DEFECTIVE
1. CHECK ALIGNMENT
2. CHECK FOR
OBSTRUCTION
3. CALL CUST. SERV.
2 BLINKS, PAUSE
(REPEAT)
1. WIRE TO SENSOR
MISSING OR BAD
2. SENSOR DEFECTIVE
1. CHECK WIRING
2. CALL CUST. SERV.
OFF
3 BLINKS, PAUSE
(REPEAT)
ON
1. SENSOR RECEIVING
INTERFERENCE
1. ATTEMPT TO
DETERMINE SOURCE
OF INTERFERENCE
2. CALL CUST. SERV.
4 BLINKS, PAUSE
(REPEAT)
ON
1. SOURCE NOT
SENDING PULSES
2. SOURCE DEFECTIVE
1. CALL CUST. SERV.
2. CALL CUST. SERV.
NOTE:IF OPERATING PROBLEM EXISTS, THE DOOR CAN BE CLOSED IF YOU:
•DISCONNECT THE STB SYSTEM FROM THE OPERATOR
•HOLD WALL CONTROL BUTTON DOWN UNTIL DOOR IS CLOSED
(REMOTE CONTROL & WIRELESS KEYPAD WILL NOT WORK WITHOUT STB)
For Answers: CALL CUSTOMER SERVICE
at 1.800.929.3667
TROUBLESHOOTING GUIDE
4. Safe-T-Beam
®
System.
• Use Self-Diagnostic STB system Troubleshooting
information to maintain safe operation (Below).
10
1 READ AND FOLLOW ALL INSTRUCTIONS.
2 Never let children operate or play with the Door Controls. Keep the Remote Control away from children.
3 Always keep the moving door in sight and away from people and objects until the door is completely closed.
NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.
4 NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.
5Test Opener monthly. The door MUST reverse on contact with a 1-1/2" high object (or a 2" x 4" board laid
flat) at the center of the doorway on the floor. After adjusting either the Force or the Limit of travel, retest the
Door Opener. Failure to adjust the Opener properly may cause severe injury or death.
6 When possible use the Emergency Release only when the door is closed. Use caution when using this
Release with the door open. Weak or broken springs are capable of increasing the rate of door closure and
increasing the risk of severe injury or death.
7 KEEP GARAGE DOORS PROPERLY BALANCED. See Owner's Manual. An improperly balanced door
increases the risk of severe injury or death. Have a Genie Factory Authorized Dealer make repairs to
cables, spring assemblies, and other hardware.
8 SAVE THESE INSTRUCTIONS.