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Warranty
CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL
Gurgling noise
Heater not working
Liquid found in or around
unit
Room does not heat quickly
Heater will not shut off
Unit may not be level
1. Heater does not have power
2. Defective component
Heat transfer fluid may be escaping
from element
Unit is slower to heat
1. Heat loss from room is greater than
heater capacity
2. Defective thermostat
1. Check to be sure unit is level. If gurgling doesn't stop within 30 minutes, unit
needs to be serviced. Do not operate.
1. Check cord to be sure it is securely plugged into receptacle.
2. Unit must be serviced.
1. Immediately discontinue use.
2. Unit must be serviced.
Typical initial warm-up takes 30-60 minutes.
1. Close doors and windows. Provide additional insulation, install a higher-wattage
heater or multiple heaters if necessary.
2. Adjust thermostat to its lowest setting. If heater continues to run (allow two minutes
for the thermostat to respond), replace thermostat.
Symptom Problem Solution
Troubleshooting Chart
Warranty Information
Maintenance: For safer operation and to prolong the life of the heater, it is necessary to follow the maintenance instructions included with each
heater. Failure to properly maintain the heater will result in the warranty being voided. All warranties offered to original consumer only. Warranty
instructions are included with each heater.
LIMITED ONE-YEAR WARRANTY: Cadet Manufacturing Co. will repair or replace any Cadet product, including
thermostats, found to be defective or malfunctioning from first date of purchase through the first year.
LIMITED FIVE-YEAR WARRANTY: Cadet Manufacturing Co. will repair or replace any Cadet/Softheat
®
baseboard (E) element found to be defective or
malfunctioning from first date of purchase through the fifth year.
THESE WARRANTIES DO NOT APPLY:
1. To conditions resulting from improper installation or incorrect supply voltage;
2. To conditions resulting from improper maintenance, misuse, abuse, accident, or alteration;
3. To service calls or labor involved in replacing defective part(s);
4. If the date of manufacture cannot be determined;
5. To freight damaged products.
CADET SHALL NOT BE LIABLE FOR DAMAGES SUCH AS PROPERTY DAMAGE AND/OR INCIDENTAL EXPENSES RESULTING FROM BREACH OF THESE
WRITTEN WARRANTIES OR ANY IMPLIED WARRANTY.
These warranties give you specific legal rights, and you may also have other rights which vary from state to state.
Cadet neither assumes, nor authorizes anyone to assume for it, any other obligation or liability in connection with these electric heaters or any part
of such heaters.
If the product should become defective during the warranty period, contact Cadet Manufacturing Co. at 360.693.2505 for instructions on how to have
the repair or replacement processed. Products returned without authorization will be refused.
Contact Cadet for information on Parts or Service