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Warranty
CONSULT LOCAL ELECTRICAL CODES TO DETERMINE WHAT WORK MUST BE PERFORMED BY QUALIFIED ELECTRICAL SERVICE PERSONNEL.
Symptom Problem Solution
Breaker trips immediately
upon energizing heater.
Heater fan operates,
but does not discharge
warm air.
Heater will not shut off.
Heater discharges smoke
or emits a burnt odor.
Element heats for a
moment without the fan
turning, then immediately
stops heating.
Heater does not run.
Troubleshooting Chart
1. Incorrect supply voltage.
2. Overloaded circuit.
3. A short circuit exists in the supply or
heater wiring.
4. Defective circuit breaker.
1. Insufficient element temperature.
2. Incorrect supply voltage.
3. Element has failed.
4. (Model CT only) One of the heater
units must be reset.
1. Heat loss from room is greater than
heater capacity.
2. Defective thermostat.
3. Thermostat wired incorrectly to heater.
1. Dust, lint or other matter has
accumulated inside heater.
1. Defective motor or internal connection.
2. Fan or motor jammed.
1. Thermostat set too low.
2. Heater has tripped the manual
high-temperature reset control.
3. Heater has tripped the secondary
over-temperature switch.
4. Power not on at the circuit breaker.
5. Broken or poorly connected wire(s)
to heater.
6. Defective thermostat.
1. Verify that supply voltage matches the heater rating.
2. The total amperage of all heaters on a branch circuit must not be more than
80% of the amperage rating of the circuit breaker and supply wire ratings.
Use a lower wattage heater, or reduce the number of heaters on the circuit.
3. Shorted supply or heater wires may be accompanied by severe sparking.
Inspect all supply and heater wiring insulation for damage. Do not reset the
circuit breaker until all electrical shorts have been repaired.
4. Replace the circuit breaker.
1. Allow a few moments for element to reach operating temperature.
2. Verify that supply voltage matches the heater rating.
3. Replace element.
4. CT models have two heating units with independent over-temperature
controls. One of the high-temperature reset switches may trip and cut power
to one of the heating units, while the other remains running, resulting in only
half output. Reset the heater unit that is not operating (see “Operation &
Maintenance” section for instructions).
1. Close doors and windows. Provide additional insulation, or install a higher
wattage heater or multiple heaters if necessary. (If your circuit is rated for
more capacity.)
2. Adjust thermostat to its lowest setting. If heater continues to run (allow two
minutes for the thermostat to respond), and room temperature is greater than
50 degrees; replace the thermostat.
3. Refer to thermostat documentation and correct wiring.
1. Clean heater (see “Operation & Maintenance” section for instructions).
1. Heater or fan motor requires replacement.
2. Remove obstruction and press heater reset button (after allowing the unit to
cool). Test heater operation--if reset button has been pressed (be sure to
listen and feel for a click indicating it has been reset), but heater does not run,
heater requires repair or replacement.
1. Adjust thermostat to a higher temperature until heater operates (see Problem #6
if the problem persists).
2. Press the manual reset button (see “Operation & Maintenance” section for
instructions).
3. A severe over-temperature condition has occurred. Repair or replace heater.
4. Turn on the correct circuit breaker in the main panel.
5. Turn off power at circuit breaker. Check supply wire continuity and proper
connection to heater wires.
6. The entire heater, or any of its components may be checked for continuity
to determine the cause of any problems. Repair or replace the heater.
Maintenance
For more effective and safer operation and to prolong the life of the heater,
read the Owner’s Guide and follow the maintenance instructions included
with each heater. Failure to properly maintain the heater will void any
warranty and may cause the heater to function improperly. Warranties are
non transferable and apply to original consumer only. Warranty terms are
set out below.
LIMITED ONE-YEAR WARRANTY: Cadet will repair or replace any Cadet
product, including thermostats, found to be defective within one year after
the date of purchase.
Extended Product Warranty
LIMITED TWO-YEAR WARRANTY: Cadet will repair or replace any Com-
Pak
TM
Plus (C), Com-Pak
TM
Twin Plus (CT), series element or motor found to
be defective within two years after the date of purchase.
These warranties do not apply:
1. Damage occurs to the product through improper installation or incorrect
supply voltage;
2. Damage occurs to the product through improper maintenance, misuse,
abuse, accident, or alteration;
3. The product is serviced by anyone other than Cadet.
4. If the date of manufacture of the product cannot be determined;
5. If the product is damaged during shipping through no fault of Cadet.
6. CADET’S WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT AS SET
OUT HEREIN. CADET SHALL NOT BE LIABLE FOR DAMAGES SUCH AS
PROPERTY DAMAGE OR FOR CONSEQUENTIAL DAMAGES AND/OR
INCIDENTAL EXPENSES RESULTING FROM BREACH OF THESE WRITTEN
WARRANTIES OR ANY EXPRESS OR IMPLIED WARRANTY.
7. IN THE EVENT CADET ELECTS TO REPLACE ANY PART OF YOUR CADET
PRODUCT, THE REPLACEMENT PARTS ARE SUBJECT TO THE SAME
WARRANTIES AS THE PRODUCT. THE INSTALLATION OR
REPLACEMENT PARTS DOES NOT MODIFY OR EXTEND THE
UNDERLYING WARRANTIES. REPLACEMENT OR REPAIR OF ANY CADET
PRODUCT OR PART DOES NOT CREATE ANY NEW WARRANTIES.
8. The warranties give you specific legal rights, and you may also have
other rights which vary from state to state. Cadet neither assumes, nor
authorizes anyone to assume for it, any other obligation or liability in
connection with its products other than as set out herein.
If you believe your Cadet product is defective, please, contact Cadet
Manufacturing Co. at 360-693-2505, during the warranty period, for
instructions on how to have the repair or replacement processed. Warranty
claims made after the warranty period has expired will be denied.
Products returned without authorization will be refused.
Parts and Service
Visit support.cadetco.com for information on where to obtain parts and service.
©2007 Cadet Manufacturing Co. Printed in U.S.A. Rev. 11/07 #720080
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