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CONTACT NUMBERS:
UK Contact Centre Tel. 08457 256 206
UK Contact Centre Fax. 01905 757536
Scotland only Fax. 01506 441 687
Eire Tel: 01 494 0099
OPERATING HOURS:
Mon - Fri 7.00am to 8.00pm
Sat 8.00am to 5.00pm
Sun 9.00am to 12.00pm
Please contact our UK Contact Centre number where our friendly
operators will book your call with one of our team of nationwide
engineers.
NOTE:
Please refer to our website for our bank holiday opening hours.
www.worcester-bosch.co.uk
Thank you for purchasing a Worcester CBi boiler.
The CBi Series appliances are made by Worcester and the
strictest quality control standards are demanded throughout
every stage of production.
Indeed, Worcester, part of the Bosch Group have led the
field in innovative appliance design and performance for more
than 40 years.
The result is that your
new Worcester boiler
appliance offers you the
very best of everything -
quality, efficiency,
economical running costs,
proven reliability and
value for money.
What’s more, you also
have the assurance of our
no-nonsense 1 year parts
and labour guarantee.
15
EXCELLENCE COMES
AS STANDARD
Page No.
Operating Instructions
.................................... 3-11
Fault and Breakdowns 12
Maintenance and
Extended Warranty
Information ............ 13-14
Guarantee Details ... 15-16
CONTENTS
2
14
YOUR WORCESTER
BOILER
GUARANTEE
This appliance is guaranteed from the date of installation
subject to the following conditions & exceptions.
1. The appliance is guaranteed for a
period of 24 calendar months
subject to the return of the
guarantee card within 30 days of
installation and the first 12 months
service and inspection having been
carried out to the satisfaction of BBT
Thermotechnology UK Ltd. Please
note that this service is not covered
under the terms & conditions of the
warranty and would therefore incur
a charge.
2. That during the period of this
guarantee any components of the
unit which are Proved to be faulty
or defective in manufacture will be
exchanged or repaired Free of
material charges and free of labour
charges if repaired directly by BBT
Thermotechnology UK Ltd. Invoices
for attendance and repair of this
appliance by third parties will not
be accepted for payment by BBT.
3. That the householder may be asked
to prove the date of installation and
that the appliance was correctly
commissioned. This information
must then be documented in the
Benchmark Gas Boiler
Commissioning Checklist.
4. That any product or part thereof
returned for servicing under the
guarantee must be accompanied by
a claim stating the model, serial
number and date of installation.
5. That BBT Thermotechnology UK Ltd
will not accept responsibility for
damage caused by faulty
installation, neglect, misuse,
accidental damage or the non-
observance of the instructions
contained in the Installation and
Users instructions leaflets.
6. That the appliance has been used
only for normal domestic purposes,
for which it was designed.
7. That this guarantee applies only to
equipment purchased and used in
mainland Great Britain.
This guarantee is given in addition to all your normal statutory rights.
Worcester, Bosch Group is a trading name of BBT Thermotechnology UK Ltd.
GENERAL
INFORMATION
GAS SAFETY (INSTALLATION AND USE)
REGULATIONS 1998
It is the law, in GB, that all gas appliances must be installed by a
competent person in accordance with the above regulations. Failure to
install appliances correctly could lead to prosecution. It is in your
interest and that of safety to ensure compliance with the law. The
manufacturer’s notes must not be taken, in any way, as over-riding
statutory obligations.
In GB, a competent person is someone registered with CORGI. All
CORGI registered installers carry a CORGI ID card and have a
registration number. Both should be recorded in the BENCHMARK
checklist. You can check that your installer is CORGI registered by
calling CORGI on 01256 372300.
WARNING: This appliance must be earthed and protected by a 5
amp fuse.
ELECTRICITY SUPPLY: 230V ~ 50Hz
IMPORTANT: To get the best from your Worcester boiler please
read these instructions carefully.
In the event of a fault the appliance should not be used until the
fault has been corrected by a competent person.
BENCHMARK
The Benchmark initiative is a code of practice to encourage the
correct installation, commissioning and servicing of domestic central
heating boilers and system equipment.
A checklist can be found in the back of every installation
manual. This is a vital document that needs to be completed by the
installer at the time of installation. It confirms that the boiler has
been installed and commissioned according to the manufacturers
instructions.
In Eire the declaration found in IS 813 must be completed.
Without completion of the checklist and/or declaration,
manufacturers may refuse to respond to a call-out request. It is
important that the checklist and/or declaration are fully completed by
your installer.
GENERAL DESCRIPTION
The Worcester boilers provide a heat output of between 9-14kW
(9/14CBi), 14-19kW (14/19CBi) & 19-24kW (19/24 CBi) and contain a
temperature control and all the appropriate safety controls. They are
suitable for fully pumped open vent or sealed systems.
They can be connected to a domestic hot water supply system
through an external S or Y plan system.
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SERVICE CENTRES