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Vacuum cleaner won't pick up dirt continued.
Possible Causes Remedies
Broken or worn Drive Belt Replace Drive Belt, see pg. 9
Rotating Floor Brush bristles worn Replace brush
Rotating Floor Brush jammed Remove brush and clean debris from brush ends
Clog in vacuum Follow instructions on pg. 10 for clearing clogs
Dirt Container full Empty Dirt Container
Dirt Container or Upper Tank not installed properly Position correctly and lock in place
Filters are dirty Check and clean Upper Tank, Pre-Motor and
Post-Motor Filters
Tools won't pick up dirt.
Possible Cause Remedies
Crack or hole in Hose Check Hose and replace if needed
Clog in vacuum Follow instructions on pg. 10 for clearing clogs
Dirt Container full Empty Dirt Container
Dirt Container or Upper Tank not installed properly Position correctly and lock in place
Filters are dirty Check and clean Upper Tank, Pre-Motor and
Post-Motor Filters
Vacuum cleaner is difficult to push.
Possible Causes Remedies
Incorrect Height Adjustment Adjust Powerfoot to correct height setting
Visible dirt escaping from cleaner.
Possible Causes Remedies
Dirt Container full Empty Dirt Container
Filters missing or installed incorrectly Check Upper Tank, Pre-Motor and Post-Motor
Filters for correct installation
Dirt Container installed incorrectly Pull out and re-insert Dirt Container correctly
If suggested solutions do not correct the problem, call:
If your BISSELL product should require service:
In the UK call BISSELL Inc. Consumer Services at the number below and we will give you the location of a BISSELL Authorized
Service Center in your area. For all other countries contact your local in country distributor for questions, service, or repair.
If you have questions about your warranty or need replacement parts please contact the numbers below.
For UK inquiries:
Monday - Thursday 9 a.m. — 5 p.m.
Friday 9 a.m. — 4 p.m.
BISSELL Inc. Consumer Services
The Boat Yard
105 Straight Road
Old Windsor
Berkshire, SL4 2SE
United Kingdom
Telephone: 0870-225-0109
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event of a
warranty claim. See "About Your Warranty" on page 12 for details.
Please do not return this product to the store.
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Troubleshooting Continued
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BISSELL Consumer Services
For all other inquiries:
Monday - Friday 8 a.m. — 4 p.m.
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, MI 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
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