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www.bissell.com 800.237.7691
Troubleshooting
Cleaner Not Picking Up Solution
Possible cause Remedies
1. Removable nozzle may not be properly attached. 1. Make sure nozzle is on correctly by slightly
raising front of machine to line up slots on the
base of the machine with the hooks on nozzle.
Attach at base first and then click nozzle into place.
2. 2-in-1 tank lid is not properly installed. 2. Re-install lid; refer to the image on page 8.
3. 2-in-1 tank is not properly seated. 3. 2-in-1 tank must be firmly seated to function;
remove and reseat 2-in-1 tank.
4. 2-in-1 tank has picked up maximum dirty water. 4. Empty 2-in-1 tank and refill, refer to the
Operation section.
5. The lint screen may be clogged 5. Clean out lint screen. Refer to page 8.
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. EST
Saturday 9 a.m. — 8 p.m. EST
Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event
of a warranty claim. See Warranty on page 12 for details.
BISSELL Consumer Services
Please register your new BISSELL product at
www.bissell.com/productregistration
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