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Limited Lifetime Consumer Warranty
This product has been manufactured and tested to the highest quality standards by
Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to Hansgrohe products
which are purchased by a consumer in the United States after March 1, 1996, and
installed in either the United States or Canada.
WHO IS COVERED BY THE WARRANTY
This warranty extends to the original consumer purchaser only.
WHAT IS COVERED BY THE WARRANTY
This warranty covers only your Hansgrohe manufactured product. Hansgrohe
warrants this product against defects in material or workmanship as follows:
Hansgrohe will repair at no charge for parts only or, at its option, replace any
product or part of the product which proves defective because of improper
workmanship and/or material, under normal installation, use, service and
maintenance. If Hansgrohe is unable to provide a replacement and repair is not
practical or cannot be timely made, Hansgrohe may elect to refund the purchase
price in exchange for the return of the product.
LENGTH OF WARRANTY
Replacement or repaired parts of products will be covered for the term of this
warranty as stated in the following two sentences. If you are a consumer who
purchased the product for use primarily for personal, family, or household purposes,
this warranty extends for as long as you own the product and the home in which
the product is installed. If you purchased the product for use primarily for any other
purpose, including, without limitation, a commercial purpose, this warranty extends
only (i) for 1 year, with respect to Interaktiv and Retroaktiv products, and (ii) for 5
years, with respect to AXOR, ShowerPower and Pharo products.
THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY
FOR:
A. Conditions, malfunctions or damage not resulting from defects in material or
workmanship.
B. Conditions, malfunctions or damage resulting from (1) improper installation,
improper maintenance, misuse, abuse, negligence, accident or alteration,
or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning
products, or the use of the product in any manner contrary to the product
instructions.
C. Labor or other expenses for the disconnection or return of the product for
warranty service, or for installation or reinstallation of the product.
D. Accessories or related products not manufactured by Hansgrohe.