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TROUBLESHOOTING FLOWCHART
Water Coming from Heat Pump
START
Has the "Heating" lamp been
illuminated?
START
Has the "Heating" lamp been
illuminated?
Shut off Water Pump
and Call AquaCal for
Assistance:
800-786-7751
Shut off Water Pump
and Call AquaCal for
Assistance:
800-786-7751
When the heater is operating,
it is normal to produce up to 8
gallons of condensation
(water) per hour. If water
drainage seems excessive,
proceed to TESTING.
When the heater is operating,
it is normal to produce up to 8
gallons of condensation
(water) per hour. If water
drainage seems excessive,
proceed to TESTING.
Yes
TESTING:
If using chlorine or bromine as a pool/spa sanitizer,
use a test strip or test kit to determine whether the
water is from the pool or is normal condensation.
OR
An alternative method of determining a water leak in
the heater is to turn the heater off for a few hours,
leave the water pump running, and see if water
continues to come from the heater.
TESTING:
If using chlorine or bromine as a pool/spa sanitizer,
use a test strip or test kit to determine whether the
water is from the pool or is normal condensation.
OR
An alternative method of determining a water leak in
the heater is to turn the heater off for a few hours,
leave the water pump running, and see if water
continues to come from the heater.
Did the test results
indicate the presence
of sanitizer?
Did the tes t results
indicate the presence
of sanitizer?
Yes
Does water continue
to drain from the heater
after the heater has been
off f or sev eral hours?
Does water continue
to drain from the heater
after the heater has been
off for several hours?
Yes
This would
indicate the water
present is from
normal
condensation.
This would
indicate the water
present is from
normal
condensation.
No
No
If heater has not run recently,
and water is coming
from the heater, heater may
hav e a water leak.
If heater has not run recently,
and water is coming
from the heater, heater may
have a water leak.
No
Turn- Off Test
Problem
Solved.
Problem
Solved.
Sanitizer Test