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THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. If
the glass lined tank in this water heater shall prove upon examination by
A. O. Smith Corporation (the warrantor) to have leaked during the
warranty period in normal residential use, due to natural corrosion from
potable water therein, the warrantor will furnish the ORIGINAL OWNER
a replacement A. O. Smith water heater of equivalent size and current
model, or a replacement thermostat or thermocouple which fails in normal
use, in accordance with the warranty terms and conditions specified
below. THE A. O. SMITH REPLACEMENT MODEL OR PART WILL BE
WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE ORIGINAL
WARRANTY. The warranty period will be determined by the original
installation date of the water heater. PROOF-OF-PURCHASE AND PROOF-
OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS WARRANTY.
This warranty is not transferable and applies to models listed in Table 1.
TABLE 1
WARRANTY PERIOD
MODELS TANK
1
PARTS
2
GPDH / GPDT / GPDX 6 YEARS 6 YEARS
When the water heater has been used for other than single family
residential application: 1. The tank warranty shall be reduced to 3 years
for 10 year models, and 1 year for 6 year models. 2. The parts warranty
shall be reduced to one year for all models. Returned parts which meet
any of the following conditions are not covered by this warranty: 1)
Improper installation or removal, 2) damaged by other than normal wear,
3) replaced for cosmetic purposes, or 4) returned with defaced date
codes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and
operated in accordance with 1) all local fire codes and plumbing codes,
ordinances and regulations, 2) the printed instructions provided with it,
3) good industry practices, and 4) proper safety practices such as but
not limited to a properly sized drain pan if installed in an area where
leakage from connections of the tank would result in damage to the area
adjacent to the heater. In addition, a new temperature and pressure
relief valve, certified by the American Gas Association must have been
properly installed and piped to the nearest drain.
This warranty shall apply only when the heater is:
• owned by the original purchaser;
• used at temperatures not exceeding the maximum calibrated setting
of its thermostat;
• not subjected to excessive water pressure fluctuations and not
subject to an operating pressure greater than 150 P.S.I.;
• filled with potable water, free to circulate at all times and with the tank
free of damaging water sediment or scale deposits;
• used in a non-corrosive and non-contaminated atmosphere;
• used with factory approved anode(s) installed;
• in its original installation location;
• in the United States, its territories or possessions, and Canada;
• sized in accordance with proper sizing techniques for residential
water heaters;
• bearing a rating plate which has not been altered, defaced or removed
except as required by the warrantor;
• not used in a closed system without a properly sized and installed
thermal expansion tank;
• fired at the factory rated input using the fuel stated on the face of the
rating plate;
• operated with the inner and outer combustion chamber doors in place;
• maintained in accordance with the instructions printed in the manual
included with the heater.
Any accident to the water heater or any part thereof (including freezing,
fire, floods, or lightning), any misuse, abuse or alteration of it, any
operation of it in a modified form, or any attempt to repair tank leaks or
parts, will void this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE
ONLY A REPLACEMENT WATER HEATER OR PART THEREOF. THE
OWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may
include but are not limited to:
LIMITED RESIDENTIAL GAS WARRANTY
a. Labor charges for service, removal, or reinstallation of the water
heater or part thereof.
b. Shipping and delivery charges for forwarding the new water heater
or replacement part from the nearest distributor and returning the
claimed defective heater or part to such distributor except in the
state of California where such charges are the manufacturer’s
responsibility.
c. All cost necessary or incidental for handling and administrative
charges, and for any materials and/or permits required for installation
of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on
the sale of this heater under state law are limited to one year duration for the
heater or any of its parts. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitations may not apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who
sold the heater, or with any other dealer handling the warrantor’s
products. If this is not practical, the owner should contact: A. O. Smith
Water Products Company, 125 Southeast Parkway, Franklin, TN, 37068
(800) 323-2636. Canadian customers should contact A. O. Smith
Enterprises, Ltd., P.O. Box 310-768 Erie Street, Stratford, Ontario N5A
6T3 (519) 271-5800.
The warrantor will only honor replacement with identical or similar water
heater or parts thereof which are manufactured or distributed by the warrantor.
Dealer replacements are made subject to in-warranty validation by warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATES ARE
REQUIRED TO SUPPORT WARRANTY FOR CLAIM FROM ORIGINAL
OWNER. THIS FORM DOES NOT CONSTITUTE PROOF-OF-PURCHASE
OR PROOF-OF-INSTALLATION.
DISCLAIMERS
NO EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF
THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY OF THE
HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT
OF THE HEATER OR PARTS. THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT,
INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, OR
OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE
LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE
TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT,
AND WHETHER ARISING IN CONTRACT OR IN TORT.
Some states do not allow the limitation or exclusion of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state. Should governmental regulations
or industry standards prohibit the Manufacturer from furnishing a
comparable model replacement under this warranty, the Owner will be
furnished with the closest comparable water heater meeting the then
current governmental regulations and industry standards. A supplementary
fee may be assessed to cover the additional cost associated with the
changes made to meet applicable regulations and standards.
IMPORTANT INFORMATION
Model Number____________________________________________
Serial Number_____________________________________________
Installation Information______________________________________
Date Installed_____________________________________________
Company’s Name__________________________________________
Street or P.O. Box _________________________________________
City, State, and Zip Code____________________________________
Phone Number ___________________________________________
Plumber’s Name__________________________________________