Filter
Top Products
11
LIMITED RESIDENTIAL ELECTRIC WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. If
the glass lined tank in this water heater shall prove upon examination by
A. O. Smith Corporation (the warrantor) to have leaked during the
warranty period in normal residential use, due to natural corrosion from
potable water therein, the warrantor will furnish the ORIGINAL OWNER
a replacement A. O. Smith water heater of equivalent size and current
model, or a replacement part for any thermostat which fails in normal
use, in accordance with the warranty terms and conditions specified
below. THE A. O. SMITH REPLACEMENT MODEL OR PART WILL BE
WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE ORIGINAL
WARRANTY. The warranty period will be determined by the original
installation date of the water heater. PROOF-OF-PURCHASE AND PROOF-
OF-INSTALLATION ARE NECESSARY TO VALIDATE THIS WARRANTY.
This warranty is not transferable and applies to models listed below
which are produced after March 1, 2000.
WARRANTY PERIODS
MODEL TANK
1
PARTS
2
ELJF 2/4 1 YR 90 DAYS
EES / ESTT / ELF 6 YR 2 YR
When the water heater has been used for other than single family
residential application; 1. The tank warranty shall be reduced to 1 year
for 6 year models and 3 years for 10 year models. 2. The parts warranty
shall be reduced to 1 year for models EES, ESTT and remain 90 days for
model ELJF 2/4. Returned parts which meet any of the following conditions
are not covered by this warranty: 1) improper installation or removal, 2)
damaged by other than normal wear, 3) replaced for cosmetic purposes,
or 4) returned with defaced date codes.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and
operated in accordance with 1) all local fire codes and plumbing codes,
ordinances and regulations, 2) the printed instructions provided with it,
3) good industry practices, and 4) proper safety practices such as but
not limited to a properly sized drain pan if installed in an area where
leakage from connections of the tank would result in damage to the area
adjacent to the heater. In addition, a new temperature and pressure
relief valve, certified by the American Gas Association must have been
properly installed and piped to the nearest drain.
This warranty shall apply only when the heater is:
• owned by the original purchaser;
• used at temperatures not exceeding the maximum calibrated setting
of its thermostat;
• used at water pressure not exceeding the working pressure shown
on the heater;
• filled with potable water, free to circulate at all times and with the tank
free of damaging water sediment or scale deposits;
• used in a non-corrosive and non-contaminated atmosphere;
• used with factory approved anode(s) installed;
• in its original installation location;
• in the United States, its territories or possessions, and Canada;
• sized in accordance with proper sizing techniques for residential
water heaters;
• bearing a rating plate which has not been altered, defaced or removed
except as required by the warrantor;
• not used in a closed system without a properly sized and installed
thermal expansion tank or device;
• fired at the proper voltage and wattage.
• maintained in accordance with the instructions printed in the manual
included with the heater.
Any accident to the water heater or any part thereof (including freezing,
fire, floods, or lightning), any misuse, abuse or alteration of it, any
operation of it in a modified form, or any attempt to repair tank leaks or
parts, will void this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE
ONLY A REPLACEMENT WATER HEATER OR PART THEREOF. THE OWNER
IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may include but
are not limited to:
a. Labor charges for service, removal, or reinstallation of the water
heater or part thereof.
b. Shipping and delivery charges for forwarding the new water heater
or replacement part from the nearest distributor and returning the
claimed defective heater or part to such distributor except in the
state of California where such charges are the manufacturer’s
responsibility.
c. All cost necessary or incidental for handling and administrative
charges, and for any materials and/or permits required for installation
of the replacement heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed
on the sale of this heater under state law are limited to one year duration
for the heater or any of its parts. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations may not
apply to you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who
sold the heater, or with any other dealer handling the warrantor’s products.
If this is not practical, the owner should contact: A. O. Smith Corporation,
5621 West 115th Street, Alsip, Illinois, 60803 (800) 323-2636. Canadian
customers should contact A. O. Smith Enterprises, Ltd., P.O. Box 310-
768 Erie Street, Stratford, Ontario N5A 6T3, (519) 271-5800.
The warrantor will only honor replacement with identical or similar water
heater or parts thereof which are manufactured or distributed by the
warrantor.
Dealer replacements are made subject to in-warranty validation by
warrantor.
PROOF-OF-PURCHASE AND PROOF-OF-INSTALLATION DATE ARE
REQUIRED TO SUPPORT WARRANTY CLAIM FROM ORIGINAL OWNER.
THIS FORM DOES NOT CONSTITUTE PROOF-OF-PURCHASE OR PROOF-
OF-INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF
OF THE WARRANTOR WITH RESPECT TO THE HEATER OR THE
INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER
OR PARTS. THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR
WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS
OR DAMAGE TO PERSONAL PROPERTY, OR OTHER CONSEQUENTIAL
DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF
THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS
OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING
IN CONTRACT OR IN TORT.
Some states do not allow the limitation or exclusion of incidental or
consequential damages, so the above limitation or exclusion may not
apply to you.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
IMPORTANT INFORMATION
Model Number____________________________________________
Serial Number____________________________________________
Installation Information
Date Installed_____________________________________________
Company’s Name__________________________________________
Street or P.O. Box _________________________________________
City, State, and Zip Code____________________________________
Phone Number____________________________________________
Plumber’s Name___________________________________________