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Model BTP(V) Limited Warranty
A.O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.
1. THE TANK
If the glass-lined tank in this water heater shall prove upon examination by the warrantor to have leaked due to the natural corrosion from potable
water therein, during the first THREE years after installation, the warrantor will supply a complete new A.O. Smith water heater of equivalent size
and current model. Some government agencies are requiring energy efficient standards for water heaters. In the event regulations prohibit sale
of a model of equivalent size and construction, A.O. Smith will provide a model which complies with the regulations of your area, in which case
the consumer will be charged the difference in price between the like replacement and the energy efficient model required. The warranty on the
replacement water heater will be limited to the unexpired term of the original warranty.
2. ALL OTHER PARTS
If within ONE year after initial installation of this water heater, any part or portion shall prove upon examination by the warrantor to be defective
in material or workmanship, the warrantor will repair or replace such part or portion at its option.
3. CONDITIONS AND EXCEPTIONS
This warranty shall supply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and
regulations, the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified by
A.G.A and approved by the American Society of Mechanical Engineers, must have been installed.
a) This warranty shall apply only when the heater is used:
(1) used at temperatures not exceeding the maximum calibrated setting of its thermostat;
(2) used at water pressure not exceeding the working pressure shown on the heater;
(3) filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;
(4) used in a non-corrosive and non-contaminated atmosphere;
(5) used with factory approved anode(s) installed;
(6) in its original installation location;
(7) in the United States, its territories or possessions, and Canada;
(8) sized in accordance with proper sizing techniques for commercial and/or residential water heaters;
(9) bearing a rating plate which has not been altered, defaced or removed, except as required by the warrantor;
(10) operated with properly installed dirt leg;
(11) fired with the fuel for which it was factory built;
(12) fired at the factory rated input;
b) Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form, or any
attempt to repair tank leaks will void this warranty.
c) This warranty is voided if a device as a backflow prevention device (check valves etc.) is installed in the cold water supply the heater is
connected to unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times. The
relief valve installed on the heater is not an acceptable method.
4. SERVICE AND REPAIR EXPENSES
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other
costs. Such costs may include bat are not limited to:
a) Labor charges for services removal, repair or reinstallation of the water heater or any component part;
b) Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and
returning the claimed defective heater or part to such distributor.
c) All cost necessary or incidental for material and /or permits required for installation of the replaced heater or part.
5. LIMITATIONS ON IMPLIED WARRANTIES
Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year duration
for the heater or any of its parts. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply
to you.
6. CLAIM PROCEDURE
Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products.
If this is not practicable, the owner should contact:
U.S. Customers Canadian Customers
A.O. Smith Corporation A.O. Smith Ent., LTD.
5621 W. 115
th
St. P.O. Box 310-768 Erie Street
Alsip, IL 60803 Stratford, Ontario N5A 6T3
Telephone 1-800-323-2636 Telephone: 519-271-5800
a) The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by
the warrantor.
b) Dealer replacements are made subject to in-warranty validation by warrantor.
7. DISCLAIMERS
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH RESPECT TO THE MERCHANTABILITY
OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER. THE WARRANTOR SHALL NOT BE
RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY OR OTHER
CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT A LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY
PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Fill in the warranty for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the
heater’s rating plate.
Model No.____________________________________ Serial No. ________________________________Date Installed_____________________
Dealer’s Name ________________________________________________________________________________________________________
Dealer’s Address ______________________________________________________________________Phone No._______________________
City and State_________________________________________________________________________Zip _____________________________
KEEP THIS WARRANTY POSTED ADJACENT TO THE HEATER FOR FUTURE REFERENCE.