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MODEL HW LIMITED WARRANTY
A. O. Smith Corporation, the warrantor, extends the following LIMITED WARRANTY to the owner of this water heater.
1. If within FIVE years after initial installation of this water heater, a heat exchanger, coil or gas burner shall prove upon examination by the warrantor
to be defective in material or workmanship, the warrantor, at his option will exchange or repair such part or portion.
a. This warranty is extended to the owner for all other parts or portion during the FIRST year following initial installation of this water heater.
b. The warranty on the repair or replacement of the part or portion will be limited to the unexpired term of the original warranty.
2. CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed in accordance with local plumbing and building codes, ordinances and regulations,
the printed instructions provided with it and good industry practices. In addition, a temperature and pressure relief valve, certified by A.G.A. and
approved by the American Society of Mechanical Engineers, must have been installed.
a. This warranty shall apply only when the heater is:
(1) used at temperatures not exceeding the maximum calibrated setting of its thermostat;
(2) used at water pressure not exceeding the working pressure shown on the heater;
(3) filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;
(4) used in a non-corrosive and non-contaminated atmosphere;
(5) in its original installation location;
(6) in the United States, its territories or possessions, and Canada;
(7) sized in accordance with proper sizing techniques for commercial and/or residential water heaters;
(8) bearing a rating plate which has not been altered, defaced or removed, except as required by the warrantor;
(9) operated with properly installed dirt leg;
(10) fired with the fuel for which it was factory built;
(11) fired at the factory rated input;
b. Any accident to the water heater, any misuse, abuse (including freezing) or alteration of it, any operation of it in a modified form, or any
attempt to repair tank leaks will void this warranty.
c. This warranty is void if a device acting as a backflow prevention device (check valves etc.) is installed in the cold water supply the heater
is connected to, unless an effective method of controlling thermal expansion is also installed at the heater(s) and operational at all times.
The relief valve installed on the heater is not an acceptable method.
3. SERVICE AND REPAIR EXPENSES
Under the limited warranty the warrantor will provide only a replacement water heater or part thereof. The owner is responsible for all other costs.
Such costs may include but are not limited to:
a. Labor charges for service removal, repair or reinstallation of the water heater or any component part;
b. Shipping, delivery, handling, and administrative charges for forwarding the new heater or replacement part from the nearest distributor and
returning the claimed defective heater or part to such distributor.
c. All cost necessary or incidental for any material and/or permits required for installation of the replacement heater or part.
4. LIMITATIONS ON IMPLIED WARRANTIES
Implied warranties, including the warranty of merchantability imposed on the sale of this heater under state law are limited to one (1) year duration
for the heater or any of its parts. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply
to you.
5. CLAIM PROCEDURE
Any claim under the warranty should be initiated with the dealer who sold the heater, or with any other dealer handling the warrantor’s products. If
this is not practicable, the owner should contact:
U.S. Customers Canadian Customers
A. O. Smith Corporation A. O. Smith Enterprises Ltd.
500 Tennessee Waltz Parkway P. O. Box, 310 - 768 Erie Street
Ashland City, TN 37015 Stratford, Ontario N5A 6T3
a. The warrantor will only honor replacement with identical or similar water heater or parts thereof which are manufactured or distributed by
the warrantor.
b. Dealer replacements are made subject to in-warranty validation by warrantor.
6. DISCLAIMERS
NO OTHER EXPRESS WARRANTY HAS BEEN OR WILL BE MADE ON BEHALF OF THE WARRANTOR WITH RESPECT TO THE
MERCHANTABILITY OF THE HEATER OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE HEATER. THE
WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE
TO PERSONAL PROPERTY OR OTHER CONSEQUENTIAL DAMAGE. THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS
WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER
ARISING IN CONTRACT OR IN TORT.
a. Some states do not allow the exclusion or limitation of the incidental or consequential damage, so the above limitations or exclusions may
not apply to you.
b. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Fill in the following for your own reference. Keep it. Registration is not a condition of warranty. The model and serial number are found on the heater’s
rating plate.
Model No. ______ Serial No. ________________________________ Date Installed ________________
Dealer’s Name__________________________________________________________________________________________________________
Dealer’s Address ________________________________________________________________ _ Phone No.____________________
City and State_____________________________________________________________________________ Zip _________________________
KEEP THIS WARRANTY POSTED ADJACENT TO THE HEATER FOR FUTURE REFERENCE.