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Troubleshooting
Never try to repair or dismantle the air condition yourself. Incompetent repairs result in
loss of warranty and can endanger the user and the property.
Problem Cause Solution
The air
conditioner does
not function.*
Nopowersupply.Makesurethe
green light on the plug is lit.
Connect to a functioning outlet and switch on.
Is the power light flashing?
IsthewaterfullLEDlit?
Empty the drain pan.
The air
conditioner does
not seem to
perform.
The unit is in direct sunlight. Close curtains.
Windows or doors open, many
people or a heat source in the room.
Closedoorsandwindows,placeanextraair
conditioner.
The filter is dirty. Clean or replace the filter.
Air inlet or air outlet blocked. Remove the blockage.
Room temperature lower than the
selected value.
Change temperature selection.
Setatthelowestpossiblesetting:62°F.
The unit is noisy. Unit stands uneven. Place on an even, solid surface (less vibrations).
The compressor
does not work.
The overheat protection may be
activated.
Wait 30 minutes until the temperature has
decreased, then turn on the unit again.
The remote
control does not
function.
Distancetoogreat.
Make sure the remote control is correctly
aimed at the control panel.
Remote control signal not detected
by the control panel.
The batteries are drained. Replace the batteries.
* If you plug in the Air Conditioner, and there is no green light on the plug,
presstheresetbuttonontheLCDIplug.Thegreenlightshouldbelit,
indicating that the air conditioner is getting power from the electrical outlet.
If the plug continues to trip (which is a USA national safety standard feature)
and the green light goes off, the cord may be damaged preventing you from
resetting the unit. For your safety, contact a licensed electrician.
TEST
RESET
Reset Button
Green Light
Test Button