If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance . . .
Performance Droblems often result from little thinas vou can find and fix without tools of anv kind. Please
check the chart below for problems you can fix. It”could save you the cost of a service call.’
PROBLEM
Nothing will
operate
The oven will
not operate
The surface
units will not
operate
Control
knob(s) will
not turn
POSSIBLE CAUSE
The power cord is not plugged into
a live circuit with proper voltage.
A household fuse has blown or a
circuit breaker has tripped.
The Oven Selector is not turned to
BAKE or BROIL.
A delayed start time has been set.
The Oven Temperature Control
Knob is not turned to a tempera-
ture setting.
The automatic MEALTIMER” clock
is not set correctly.
The Stop or Start Time Knobs for
the automatic MEALTIMERTM
clock are not set at the correct time
of day.
A household fuse has blown or a
circuit breaker has tripped.
Surface units are not plugged in
all the way.
The control knobs are not being
set correctly.
You are not pushing in before
turning.
SOLUTION
Plug the power cord into a live circuit with
proper voltage. (See Installation Instructions.)
Replace household fuse or reset circuit
breaker.
Turn the Oven Selector to the desired
setting.
Wait for the start time to be reached.
Turn the Oven Temperature Control Knob to
a temperature setting.
Set the MEALTIMER clock correctly. (See
“Using the automatic MEALTIMER” clock” on
page 16.)
If a delay start or stop is not desired, the Stop
and Start Time Knobs must be turned to the
correct time of day. Turn knobs till they pop
out.
Replace household fuse or reset circuit
breaker.
Plug surface units in all the way.
(See “Replacing” on page 23.)
Push control knobs in before turning to a
setting.
Push control knob(s) in before turning to a
setting.
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