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1.1 General Features
Feature Manual 31
Feature Manual References
1.1.15 Call Hold
2.2.1 Tones/Ring Tones
Operating Manual References
1.3.17 Call Hold Retrieve
1.1.18 Call Log, Incoming
Description
When a call containing Caller ID information is received by an extension, the information is shown on the
telephone display, notifying the extension user of the caller's identity.
This information is also automatically logged in the Incoming Call Log of the extension, and can be viewed
later or used to call that caller back.
There are 2 types of call log areas available in the PBX. One is the personal area, which stores logs of calls
received by each extension when a call arrives at a certain proprietary telephone (PT).
The other is the common area, which stores a log of calls arriving at multiple PTs or via the Intercept Routing
feature. Caller ID information can be logged by the following methods:
Logged automatically when no one answers calls.
Logged automatically if an extension user presets logging of the caller's information when
answering calls.
Logged manually by pressing the Caller ID Indication button during a conversation.
Logged automatically when a caller leaves a voice message ( 1.1.8 Built-in Voice Message (BV))
[Example]
*1
If the Call Waiting Caller ID feature is enabled for one or more outside (CO) lines ( [913] Call
Waiting Caller ID Assignment), the sequence number such as "002:" will be deleted and subsequent
information (Caller's number, etc.) will be moved to the left side of the display.
*2
"New" is displayed for call records that have not previously been viewed;
"Old" is displayed for call records that have previously been viewed.
Both new and old call records are stored in each personal and common area.
Personal
Common
Caller ID Indication buttons
--- Date and time of call
--- Caller's name
--- Caller's number
Personal
Common
Caller ID Selection buttons
New:002 Old:001
--- Status*
2
& number of logged calls
002:JOHN WHITE
002: 0011223344
002: May15 10:23A
If the information is stored in record "002"*
1
,