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20
Getting To Know Your Machine
Code Check Points
J70, Remove misfed paper(s) in the ADF.
J71, (See page 18)
J79,
J90,
J92,
J93
Code Check Points
J00 Remove paper from the Sheet Bypass.
Open and close the Front Cover.
J01, Pull out the paper tray(s) and remove the
J02 jammed paper from the tray(s).
Check to make sure the Paper Guides are
properly adjusted in the tray(s).
J43, Remove misfed paper(s) inside the unit.
J44, (See page 18)
J80,
J82,
J83
Code Check Points
U20 ADF Cover is open.
U21 ADF was opened while feeding a document.
U90 Battery requires replacement.
(See page 58)
Code Check Points
U01 Front Cover is open.
U13 Low Toner. (See page 16)
U16 Drum Unit/Toner Cartridge is not installed
correctly.
Operation Chart
Problem Solving
User Error Codes (U Code)
U01
U13
U16
U90
U20/U21
Jam Error Codes (J Code)
NOTE: The J## Code indicates the most probable Jam location. If the jam message reappears after the jam is cleared,
paper is most likely jammed at other location(s). Check the Jam Error Codes Table above for other check points
and remove all misfed paper.
Make sure that the Jam Error Code disappears after removing the misfed paper.
The Jam Error Code will not disappear if the paper is still jammed in the machine. Check again and remove all
misfed paper.
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