Chapter 5 Call Pickup
18 Mitel Networks 5700 VFA End Point’s Guide
5.2 Call Pickup in Other H.323 Videoconferencing
Applications
In 5760 VCA and other H.323 videoconferencing applications, you must enter a
code in order to pick up calls for other users. If you do not know the code, ask the
system administrator.
! To pick up a call to a specific user
1. If you hear or know of a current call to a specific user, open your
application’s Dialing utility.
2. Dial *17 (or an administrator-defined value) followed by the [specific
destination directory number]. For example, dial *17751 to pickup a
current call for end point 751.
3. After dialing, a “Call Rejected” message may appear. Click Cancel.
The Incoming Call notification then appears on your screen and your own
end point can accept the call.
! To pick up any ringing call
1. If calls come to one or more neighboring users, open the application’s
Dialing utility.
2. Dial *19 (or an administrator-defined value).
3. After dialing, a “Call Rejected” message may appear. Click Cancel.
The Incoming Call notification then appears on your screen and your own
end point can accept the call.
