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29
TROUBLESHOOTING GUIDE (CONTINUED)
SYMPTOM CAUSE SOLUTION
No buttons work.
The Lock feature is Deactivate Lock feature as
activated. described on page 17.
Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated. page 31.
Unit acting erratically. Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated. page 31.
WMA files with DRM Incorrect downloading See page 14 to download
cannot playback. methods. WMA files with DRM.