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Step 4
Check if the electrical outlet is turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 5.
Step 5
Check if the scanner is plugged into any surge protectors, uninterruptible
power supplies, or extension cords.
Is the scanner plugged into any surge protectors, uninterruptible power
supplies, or extension cords?
Connect the scanner
power cord directly to
a properly grounded
electrical outlet.
Go to step 6.
Step 6
Check the other electrical equipment plugged into the outlet.
Are the other electrical equipment working?
Unplug the other
electrical equipment,
and then turn on the
scanner. If the scanner
does not work, then
reconnect the other
electrical equipment,
and then go to step 6.
Go to step 7.
Step 7
Turn off the scanner, then wait for about 10 seconds, and then turn it back
on.
Is the scanner working?
The problem is solved. Contact
customer
support.
Troubleshooting 357