32
Troubleshooting
• If the plug is disconnected from the AC socket, or the TV aerial has problems, you may think there is a problem with the TV
itself. Be sure to check the following before calling for service.
IMPORTANT
• Review all instructions in this manual
Problem Action
■
GENERAL
The TV cannot be turned on. • Insert the plug in an AC socket.
• Turn the main power on. (See page 6.)
No picture or sound. • Check aerial connections. (See page 2.)
• Choose the correct input mode. (See page 7.)
• Choose the correct colour system manually. (See page 17.)
The TV shuts off automatical-
ly.
• Did you set the Sleep Timer? (See page 21.)
Inoperable remote control. • Replace the batteries. (See page 2.)
• Insert the batteries correctly. (See page 2.)
• Use the remote control within about 7 metres of the TV.
MENU cannot be displayed. • Are you watching the Teletext screen? None of the Menu operations are pos-
sible when viewing a teletext programme. Perform the Menu operation in the
TV mode.
■
PICTURE
Poor colour. • Adjust COLOUR and BRIGHT. (See page 15.)
• Choose the correct colour system manually. (See page 17.)
The ZOOM mode suddenly
changes.
• The AUTO mode is working. (See page 9.)
The picture is tilted . • Correct the tilted picture. (See page 17.)
Lines or streaks in picture (in-
terference).
• Move the components apart until the interference is eliminated.
• Reposition the aerial.
Spots (crosstalk). • Reposition the aerial.
• Replace with an aerial with better directionality.
Double pictures (ghosts). • Reposition the aerial.
• Replace with an aerial with better directionality.
Snowy pictures (noise). • Check aerial connections.
• Redirect the aerial.
• Replace or repair the aerial.
The screen turns blue. • Is the Blue Back function set to ON? (See page 21.)
■
SOUND
No sound from the TV’s
speakers.
• Disconnect the headphones.
• Set SPEAKER to ON. (See page 19.)
No stereo sound. • Change STEREO/I•II to mode. (See page 18.)
No “SUB-I” or “SUB-II” sound
in a multi-sound broadcast.
• Change STEREO/I•II to the correct mode. (See page 18.)
■
TELETEXT
No teletext reception. • Tune to a channel that has teletext. (See page 12.)
• Videotaping teletext is not recommended as it may not record correctly.
The current time is not dis-
played.
• Tune to a channel that has teletext. (See page 12.)
eng_AV32-28WFX1EU_P20-34.fm Page 32 Wednesday, February 23, 2000 9:15 AM
