
26 Media jams
EN
Solving repetitive media jams
If the system continues to jam, try the following:
• Check to see if you are using media that meet the media
specifications detailed in the “Loading Media” section of
this manual.
• Make sure that the media are correctly loaded in the input
trays and that all media-width guides are correctly set.
• Make sure that the tray is not overloaded with media.
• Do not use media that is torn, worn, or irregular.
• Turn over the stack of media in the tray.
• Print heavy media from Tray 1.
For more information on solving repetitive jams, see the
HP Color LaserJet 8550, 8550N, 8550DN, 8550GN,
8550MFP Printer User Guide
on CD-ROM. If the printer unit
continues to jam, contact your reseller or a local authorized
HP service provider.