EN Troubleshooting paper path problems 49
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Print media checklist
Many print problems are caused by printing on media that does not
meet specifications. See “Supported media weights and sizes” on
page 90 and the HP LaserJet Printer Family Print Media Guide for
detailed information about media specifications. In addition, the
following list helps to quickly check common media-related printing
problems.
• Rough paper causes poor transfer and smeared print problems.
Check that the paper meets specifications for smoothness.
• The printer handles only 60 to 159g/m
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(16- to 42-pound) bond
media, and 0.13 mm (5-mil) thick transparencies.
• Paper that has absorbed moisture causes paper feed problems. If
the printer is used in a humid area, suspect damp paper as a cause
of recurring paper feed and print quality problems.
• Damaged paper, paper with ragged edges, or paper whose edges
stick together cause paper jams.
• Using paper that has already been through a laser printer or a
copier could cause paper jams.
CAUTION
Using media that does not conform to the specifications listed here
or in the HP LaserJet Family Print Media Guide can cause problems
that require service. This service is not covered by the Hewlett-
Packard warranty or service agreements.
www.GovTechMedia.com
