14
Trouble-shooting Answer to question
Phenomenan The reason How to settle
The digitron displays E0. The top lid is opened during
reserve procedure.
Close the top lid.
The drainage cannot
work, or is too slow. The
digitron displays E1.
Is the drain hose blocked? Clean the foreign material. Open and
close The top Lid Once.
It stops running in
midway. The digitron
displays E2.
The top lid is not closed.
When using the child lock
function, if the top cover is
opened, the machine will stop and
display E2 alarm. After 15 minutes
the machine will automatic
drainage
Close the top lid.
clear the E2 alarm, please close the top
cover and press the “START/PAUSE”
button. Then E2 alarm will be cleared.
The safety switch acts,
and the spinning cannot
work. The digitron
displays E3.
Are the laundries put slantingly?
Is the machine slanting?
Reorder the laundries. Close the top lid.
The machine will start running after 10
seconds of being placed horizontally.
The water filling does
not work, or is slow, the
digital displays E4.
Is the water tap opened, or is
there water supply failure?
Is the water inlet valve blocked?
Is the water pressure too low?
Open the water tap. Push the start/
Pause button once.
Clean the water inlet valve then push
the start/Pause button once.
Use after the water pressure is normal.
The digitron displays E6. The water level sensor is bad. Please contact the after-sales service
department.
The
machine
does not
act
Not wash Is there power failure?
Is the power plug inserted tightly?
Is the water level reached preset
position?
Please use it when there’s power
supply.
Insert the power plug tightly.
Fill water to the preset position.
Not spin Is the power plug inserted tightly?
Is the top lid closed reliably?
Are the laundries set flat?
Insert the power plug tightly.
Close the top lid.
Set the laundries flat.
There’s abnormal sound
inside the machine
Is the machine slanting?
Are the laundries put slantingly in
spinning?
Are there any foreign materials?
Adjust the machine to be even. Reorder
the laundries and close the top lid.
Remove the foreign materials.
(If there’s breakdown, please pull off the power plug before checking)
The following phenomena are not breakdowns sometimes. Please confirm again before sending it to
repair.
If there are real breakdowns, please come to the special maintenance department or after-sale
service department of our company. Do not repair it by yourself.
The water tap leaks Is the jointer of water inlet hose
loose or awry?
Fasten the jointer properly.
