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Unclean dishes
Wash program unsuitable
for the load.
Refer to the wash programs section for a
suitable wash program, or the soils were
too heavily baked on and dishes may
need soaking.
Spray arm unable to rotate. Ensure no items are obstructing the
spray arm path.
DishDrawer® overloaded/
incorrectly loaded.
Refer to the section on loading.
Filter plate/drain filter is
incorrectly inserted.
Refer to the user maintenance section.
Detergent put in the wrong
compartment.
Detergent must be placed in the large
compartment.
Excessive food not
removed from dinnerware
prior to cleaning.
Scrape all food scaps off dinnerware
prior to loading.
Unsuitable detergent. Use recommended brands of dishwasher
detergent.
Not enough detergent. Refer to the detergent section or the
detergent manufacturer’s instructions.
Spray arm holes are
blocked.
Clean the spray arm.
Filter plate/drain filter is
blocked.
Clean the filter plate and drain filter.
Mega rack incorrectly
installed.
Refer to the accessories section for
correct installation.
Insufficient salt in the water
softener.
Ensure there is enough salt in the water
softener and you may need to increase
the water softener setting if the problem
persists.
DishDrawer®
interior is stained
Some foods, like tomato
based products, may
stain the inside of the
DishDrawer®.
Pre-rinse dishes before placing in the
DishDrawer®. Alternatively, using the
Rinse program after adding the dishes
may minimize staining.
Problem Possible Cause What to do
