12 Solving Problems
Problems and Solutions
You see banding (light lines).
■ The print head nozzles may need cleaning; see page 16.
■ Select a higher Quality Option setting; see page 7.
■ Make sure the paper Type setting matches the paper you loaded; see page 10
for guidelines.
■ Make sure the printable side of the paper is face-up. It’s usually shinier or
whiter than the other side.
■ The ink cartridges may need replacing; see your on-screen User’s Guide for
instructions on replacing ink cartridges.
■ Run the Print Head Alignment utility; see your on-screen User’s Guide for
instructions.
Red paper light
and red ink light
flash
Paper may be blocking movement of the print head. Turn off
the printer, then open the cover and remove any jammed
paper or other foreign objects. Turn the printer back on. If the
lights are still on, contact your dealer or Epson as described
on your Start Here sheet.
Green power
light is off and red
paper light and
red ink light are
flashing
The printer may have an internal error. Turn off the printer,
wait a few seconds, and turn it on again. If the lights are still
flashing, contact your dealer or Epson as described on your
Start Here sheet.
Lights Explanation
