78 CHAPTER 9: UPGRADING VCX SYSTEMS AND COMPONENTS
■ Fourth, upgrade the branch offices, starting with any that are hosted
by the primary regional office.
Upgrading a Multiple
Site Configuration
Use this section to upgrade a two region office configuration where the
regional offices use global messaging and the branch offices use local
messaging configurations.
The software upgrade package is provided by 3Com or your
authorized 3Com reseller and must be installed using the following
sequence of steps.
1 Untar the upgrade tar file(s) and copy them to the EMS server in the
<EMS_INSTALL_DIR>/software_upgrades/voice/SystemUpgrades
directory. This includes any software for the VCX data server, IP
Messaging server, and/or the VCX call processing server.
2 If you have a replicated system, clear any replication errors before
performing an upgrade, otherwise, go to step 3
.
a From the EMS client explorer tree, for each VCX data server you want
to drop replication from, click 3Com VCX IP Telephony Server.
b Right-click 3Com VCX IP Telephony Server, select Database
Replication, and then click Clear Replication Errors.
You can only delete replication errors on regional offices, not on branch
offices.
3 Stop Tomcat on the region 1 and 2 VCX call processing server.
a From the EMS client explorer tree, for the region 1 VCX call processing
server, click 3Com VCX IP Telephony Server.
b Right-click 3Com VCX IP Telephony Server, select Web Provisioning,
and then click Disable Web Provisioning.
c From the EMS client explorer tree, for the region 2 VCX call processing
server, click 3Com VCX IP Telephony Server.
d Right-click 3Com VCX IP Telephony Server, select Web Provisioning,
and then click Disable Web Provisioning.
4 Stop replication between the region 1 and 2 VCX data servers.
a From the EMS client explorer tree, for the region 1 VCX data server,
click 3Com VCX IP Telephony Server.
b Right-click 3Com VCX IP Telephony Server, select Database
Replication, and then click Drop Replication.
