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WINDSOR INDUSTRIES
North American New Machine Warranty
Effective on all products shipped AFTER March 1, 2005
Limited Warranty
Windsor Industries, Inc. warrants new machines against defects in material and workmanship under normal use and service to the
original purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are
expressly limited to the duration of this written warranty. Windsor will not be liable for any other damages, including but not limited
to indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use
the machine. This remedy shall be the exclusive remedy of the buyer. The warranty period is subject to the conditions stated below.
10 / 3 Warranty: 10 Years Polyethylene (PE) Housings, 3 Years Parts, and Service Labor
Subject to conditions outlined below, Windsor Industries warrants rotationally molded PE housings and parts on all of its machines to
be free from defects in material and workmanship, under normal use and service for ten (10) years to the original owner.
Under this warranty we guarantee the performance of non-polyethylene parts and components to be free from defects for up to three
(3) years or up to 2,500 hours of operation, whichever comes first, to the original end user. Parts replaced or repaired under this
warranty are guaranteed for the remainder of the original warranty period. (See table below)
Service labor charges are covered for up to three (3) years or up to 2,500 hours of operation, whichever comes first, from the date of
purchase through authorized Windsor service provider. No travel coverage is extended for cord-electric models. See table below for
each general product model warranty coverage.
Product PE Housing & Parts Non- PE Parts Service Labor Travel
Rider / Stand up Scrubbers 10 years 3 years or 2000 hours 3 years or 2000 hours 6 Months
Rider Sweepers 10 years 3 years 3 years 6 Months
Walk Behind Scrubbers 10 years 3 years or 2500 hours 3 years or 2500 hours 6 Months
Walk Behind Sweepers 10 years 3 years 3 years 6 Months
Battery Burnishers 10 years 3 years 3 years 6 Months
Extractors / Compass 10 years 3 years 3 years -
Polishers / Elec. Burnishers / GH 10 years 3 years 3 years -
Wide Areas Vacuums 10 years 3 years 3 years -
VacPak Vacuums 10 years 1 year 1 year -
Tracer/Flex Sweepers/Scrubbers 10 years 3 year 3 months 90 days
Air Movers / Dri-matic / TITAN™
/Rombus
1 year 1 year 1 year -
Propane Burnishers / Strippers - 2 year 1 year -
VERSAMATIC® / FLEXAMATIC® Brush motor, Vacuum motor, Belts, Swivel Neck –
3 years
All other parts/Labor – 1 year
SENSOR® Vacuum motor, Belts – 2 years All other parts/Labor – 1 year
Product exceptions and Exclusions:
•
Extractor brush motors, ALL pump motors, ALL PC boards and electronics, ALL Vacuum motors (other than VERSA MATIC®,
SENSOR® and FLEXAMATIC®), ALL pumps, and diaphragms/Tank bags carry a one (1) year parts and service labor
warranty.
•
The Eagle-Robin® engines have three (3) year manufacturer’s warranty. The Honda® and Kawasaki® engines have two (2) year
manufacturer’s warranty. NOTE: The engine warranty is administered through the engine manufacturer and must be repaired at
an authorized service center.
Normal wear items and accessories including, but not limited to, belts, brushes, FLEXAMATIC® foot pedal, capacitors, carbon
brushes, casters, clutches, cords, filters, finishes, gaskets, hoses, light bulbs, rectifiers, switches, squeegees, bearings, pulleys, relays,
actuating cables, wheels, tires, and propane tanks will be warranted for manufacturing defects for 90-days from the purchase date.
The warranty commences on the purchase date by the original end user from an authorized Windsor agent, subject to proof of
purchase. The Machine Registration Card must be completed and returned immediately at the time of purchase. If proof of purchase
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Windsor Industries reserves the right to change its warranty policy without notice – Rev5 9/1/05 1