Filter
Top Products
6
6. Plug in air purifier or reconnect power.
7. Press POWER to start the air purifier.
8. Press either the PRE-FILTER RESET or the HEPA RESET
button for 5 seconds to turn off the filter indicator light(s) and
reset timer.
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the
cost of a service call...
Air purifier will not run.
■ Check the following:
Is the air purifier turned on?
Is the power cord plugged into a grounded 3 prong outlet?
Has a fuse blown, or has a circuit breaker tripped?
Was a regular fuse used? Use a time-delay fuse or time-delay
circuit breaker.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
For product related questions, please call the Whirlpool Canada
Inc. Customer Interaction Center toll free:
1-800-461-5681
Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
For parts, accessories and service in Canada
Call 1-800-807-6777. Whirlpool Canada Inc. designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada
Inc. with any questions or concerns at:
Customer Interaction Center
Whirlpool Canada Inc.
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Replacement Filters
Replacement filters may be ordered by calling our Customer
eXperience Center at 1-800-253-1301.
In Canada, please call 1-800-807-6777.
You may also visit our website www.whirlpool.com or
www.whirlpoolappliances.ca.
NOTE: This information is also located on the HEPA filter for your
convenience.
Air Purifier
Model No.
HEPA Filter
Replacement
Part No.
Pre-Filter
Replacement
Part No.
AP51030 1183054 or 1187022 1183063