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Reauestina Assistance or
Serbice -
Before calling for assistance or service, please check “Troubleshooting” on page 10. lt may
save you the cost of a service call. If you still need help, follow the instructions below.
1. lf you need assistance* . . .
Call the Whirlpool Consumer
Assistance Center telephone
number. Dial toll-free from
La
w
anywhere in the U.S.A.:
l-800-25%1301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appiiince or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Hatir, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* . . .
Whirlpool has a nationwide
network of authorized Whirlpool
service companies. Whirlpool sER
service technicians are trained
to fuffill the product warranty
Ii3
and provide after-warranty service, anywhere
in the United States. To bcate the autho-
rized Whirlpool service company in your
area, call our Consumer Assistance Center
telephone number (see Step 1) or look in
your telephone directory Yellow Pages
under:
3. If you need FSP replace-
ment part8 . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement Part for your WhirlpooP
appliance. FSP replacement Parts will fii
right and work right, because they are made
to the same exacting specifiitions used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number in
Step 1.
4. If you are not satisfied with
how the problem was
solved . . .
l
Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Driie
Chicago, IL 60606
l
MACAP will in turn inform us of your
action.
*When asking for help or
service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
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