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If You Need Assistance
Or
Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fb. It-could save you the cost of a service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Unh won’t
operate
Power cord is not plugged into a
Firmly plug power cord into electrical
live circuit with proper voltage.
outlet. Check circuit voltage at the fuse/
circuit breaker box.
Household fuse has blown or circuit
Replace fuse with a time-delay fuse of
breaker has tripped. Also, check
the correct capacity. Reset circuit
if a time-delay fuse is being
breaker.
used.
Unit blows
Time-delay fuse being used is
Replace fuse with a time-delay fuse of
household fuses
of the correct capacity.
the correct capacity.
or tripe the circuit
Do not use an extension cord with this
breaker
An extension cord is being
used.
or any other appliance.
Coils ice cover Coils are iced over or clogged
Clean lint from coils (see “Caring
with lint.
For Your Dehumidifier” on page 12).
Water collects on
Humidity is too low.
Do not operate unit when humidity is
the floor
low.
Roomtemperature is too cool.
Do not operate unit in temperatures
below 6S°F (18.3%). Damage to the
unit could occur.
Unit is not level.
Level unit front-to-back and side-to-side.
Drain hose is kinked or drain is
Unkink drain hose or remove clog
clogged.
from drain.
Water pan is overflowing.
Remove and empty water pan. Be sure
to replace water pan properly and check
to see that the unit is level.
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