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Air conditioner cycles on and off too much
■ The Mode is set to Power Saver. Use Power Saver only
when you are asleep or away from home. Use Cool and a
higher fan setting for your best comfort.
■ The air conditioner is not properly sized for your room.
Check the cooling capabilities of your room air conditioner.
Room air conditioners are not designed to cool multiple
rooms.
■ The filter is dirty or obstructed by debris. Clean the filter.
■ There is excessive heat or moisture (open container
cooking, showers, etc.) in the room. Use a fan to exhaust
heat or moisture from the room. Try not to use heat-
producing appliances during the hottest part of the day.
■ The louvers are blocked. Install the air conditioner in a
location where the louvers are free from curtains, blinds,
furniture, etc.
■ The outside temperature is below 66°F (19°C). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 66°F (19°C).
■ The temperature of the room you are trying to cool is
extremely hot. Allow extra time for the air conditioner to cool
off a very hot room.
■ Windows or doors to the outside are open. Close all
windows and doors.
■ The Air Exchanger is set to OPEN (on some models). Set
the Exhaust control to CLOSED for maximum cooling and/or
heating.
■ Temperature control is not at a cool enough setting.
Adjust the Temperature control to a cooler setting. Press the
TEMP minus pad to reduce the temperature by 1º until it
reaches 66ºF (19ºC). Set the Fan Speed control to High or
Turbo (on some models).
Water drips from cabinet into your house
■ The air conditioner is not properly leveled. The air
conditioner should slope slightly downward toward the
outside. Level the air conditioner to provide a downward
slope toward the outside to ensure proper drainage. See the
Installation Instructions.
NOTE: Do not drill a hole in the bottom of the metal base and
condensate pan.
Air conditioner cooling, but room is too warm—Ice
forming on cooling coil behind intake grille
■ The outside temperature is below 66°F (19°C). Do not try to
operate your air conditioner in the cooling mode when the
outside temperature is below 66°F (19°C).
■ The filter is dirty or obstructed by debris. Clean the filter.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate FSP
®
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
For product related questions, please call the Whirlpool
Canada LP Customer Interaction Centre toll free:
1-800-461-5681
Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
For parts, accessories and service in Canada
Call 1-800-807-6777. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.